Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
covid made it about 3 months delivery, package arrived with big dent in box could use better packaging, but after testing product seems in good working order for now. good picture good sound. kinda like the mount but haven't tried too many positions on it yet but its good. The lights on the front kinda weird and sticks out, but work. Camera does well in low lighting without light. Build quality is pretty good.
Buena opción calidad-precio. La calidad de imagen es muy buena, la uso para monitorear una impresora 3D y las luces permiten hacerlo de noche. No siempre están encendidas, hay un interruptor en la parte trasera. La recomiendo.
Muy buena
Item arrive super fast, works well for price and super well packed, it took less than 1 month!
Quality excellent picture to anyone streamar, in perfect condition. Currently worth much more worth taking this in place of C920.
Excellent web cam lens and microphone. With manual focus. Delivery time of nearly two months. Good packing. Big size but stable on the monitor. Happy anchor to the screen
quality product, but small angle of view
Спасибо косой, подогнал крутую камеру. Быстрая доставка до дома, хорошее качество товара + подарок запихал умудрился. 6 звезд из 5
Excelente custo-benefício, chegou no Rio de Janeiro em menos de 1 mês.
пришел бракованный шнур .☹️☹️ не работает камера. компы просто не видит ее... написала продавцу, жду ответ. впервые такая ситуация на АлиЭкспресс...
Very top camera!!! Cool illumination! Delivery to the Mail exact day in a day! Cons: did not find drivers to change camera parameters.
Product specifications came as the store.
Arrived in 32 days due to pandemia. Arrived perfect, already did the test. Picture perfect for her price, recommend.
He was snuggled right away. Everything works. Thank you.
ok
Fast delivery within 30 days for mouth of Iguaçu in, Paraná even amid pandemia. Webcam running smoothly and definitely is the best cost benefit. Recommend too!
very fast shipping within 8 days. perfect sharp image. really nice webcam. good store
Works great. Good image quality.
Veio em perfeito estado, Webcam excelente!
Хорошая вебкамера
Пришла довольно быстро ,при подключении сразу определилась. Заявленное 1080p присутствует.
Beautiful, good product,
Хорошая вебка, с освещением вообще отличная картинка. Но у монитора моего узкие рамки и пришлось придумать проставку
For Courier shipping 4 stars! Irons with IML as always do the brain
Good camera, for conversations in high quality more than suitable, delivered not very fast, long sent, but in the end everything came in a month. Quality is generally satisfied, especially if you deal with manual focus