Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order arrived in good condition
Very fast shipping
Perfect!!! Great quality. Arrived soooo early
Your money is definitely worth it, but if you plan to stream in a room without light, get ready to buy lamps, Bo without light this camera works in 30 fps, if not less less you And so the camera is worth its money. Recommend!!!
Excellent Product very fast arrived in Colombia
Excellent, I'm on time, everything as it says in the description, very satisfied, now to try, highly recommended.
Great Web cam working all 20
Excellent full had camera , Manual focus, great microphone sound. It has for led light to illuminate scene.
Works for Distance Learning. No complaints about sound or picture.
Everything as promised, while it works. It is not convenient to attach to the Monitor. The camera's moving out. It is better to immediately buy a small bracket or trifoot
The sound is not very
The parcel arrived in 22 days. The goods are very satisfied. The video is chic, the sound is also very like, the microphone works from a large distance and everything is very good to hear. Checked in the Zoom app. Cable Length 1.7. The store is separate, thank you very much. Friends, you in the answers and questions write all sorts of nonsense, which is not true, if I intended these answers, then I certainly would not have bought this camera, but I think.
The package came fast. The track is tracked. I'll test it later. Thanks store and delivery.
Slightly large size of the camera itself. It looks cool, but I would like to be smaller. A good option for a price of up to 2,000 rubles. The quality of the camera is enough for video calls, it is not worth waiting much from it. I like it for now. A few words about the delivery: everything was fast. The store put a nice little surprise in the box. Trivia, it's nice.
Adam reis arrived in 9 days 30.6 tax came out halal get
Fast. The camera is good.
Long, but its covid times, so its fine. Seller also singed Happy Birthday like Ive asked him to do. Thanks a lot! It was good deal for me!
Top, for your money
Классная вебка за свои деньги, не ожидал такого качества! Доволен, как слон! Спасибо продавцу, товар пришёл очень быстро.
Take it will not regret it!
Отличная камера. Брали ребёнку для дистанционного обучения. Звук для этих целей хороший, громкий. Единственный минус - не крепится к ноуту. Доставка 2 недели до Самарской обл
Good camera easy to install and good video I recommend 100%
The order arrived in 3 days from a local warehouse. On the quality of the picture it seemed to me that in Skype it is no worse than the Logitech 920 at the companion. To the quality of the microphone, I do not have any complaints.
всё супер гуд
Товар пришёл в полном порядке. Камера супер, превзошла мои ожидания.