Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Очень быстрая доставка до Израиля. Камерой доволен, микрофон хороший в каиере. Но я его отключил. Долго искал как и где включить свет) это на самой камере с заде.
Excellent cost/benefit ratio, video and sound quality is very good. It took 1 month to arrive in Colombia.
Good quality. Recommend
доехал довольно быстро до Уфы, коробка помятое но товар без повреждений, вечером вкл посмотрю, может дополню отзыв
Well-received. Yet pre-install this light ~
Because of the coronavirus very long shipment of goods, but the delivery is fast. He reached Yekaterinburg in nine days. The camera is very good, everything is easy to adjust. The quality is super. In two days of using no minuses found. Also the store put a gift in a box :)
Receive in good condition. Tested ok working on my Macbook Pro. This webcam will not be supported after macOS Catalina so please take note for the manufacturer to update the software.
Camera top! Everything is as it is written. Full HD present, camera works, delivery fast (about 14 days), + small present in the form of a mascot or a catch of dreams.
The camera is delivered exactly on time that the store indicated, the quality is satisfied, the picture is clear. But it is problematic to attach to narrow monitors, pay attention to this when buying.
Se você não tem pressa, é uma excelente opção de webcam.
Very good product. Now cell phones have better cameras. But this one is ultimately excellent for the price.
For this price of norms, for strims/meetings and so on, it is important not to display on the whole screen. Recording full HD (1920 1080) in 25 frames
The product corresponds to the description, below the photo is shown, if the camera is configured in programs, it looks excellent in quality. The backlight is good, the Mount is so-so, I will still mess with it. The focus is beautiful. Most important, it came very quickly, during the month of May 23 ordered, June 14 came.
Sent more than a week, but reached quickly, in Volgograd Region in 2 weeks the quality of the shooting super
Упаковано очень добротно!!! Пришло без повреждений. Огромное спасибо за подарок!!!
Camera chic 1080 is much cooler than 720 Focus on her lens
The store just shipped it. Arrived in 17 days. 31 ₺ customs tax came out. Order Date 15/05/2020 delivery date 02/06/2020. The camera is very nice quality image. Really at 1080P resolution.
Works. Everything is OK. =)
Быстро доехало, все круто
Very good product
It looks of category. Expand image width
Excellent!! Thank You!!
In Win10 by default, the microphone level is 0. That's why it doesn't seem to work. In Win7 there is no such problem. What to fix-drag the slider to 100 in the microphone settings window (as in the photo). Delivered in Moscow to the door on the 3rd day 0 _ about the camera is good, I recommend. :)
ótima webcam, full hd, e vem com microfone e o microfone é muito bom por sinal, bem melhor q o meu!
The camera works in Ubuntu, the picture is good