Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality, plastic but very good built. Thank you
Ok
Muito top!
Very good product, durable material. Came very well packed without problems. Recommend to everyone.
The store is wonderful, responsive and beautiful .. The tripod is a hero and light by hand and easy to carry and move .. I recommend it
Order came very quickly snd it is the same as in the picture .good store
The description was very accurate. I'm satisfied.
Descrição correta chegou muito rápido, tentar bem pequeno pensei que maior.
아주 단단하니 좋습니다 고정도 잘 되구요
Very good and solid.
доставили за 5 дней через IML
Товар как на фото, держит Iphone X max. Для удобного вертикального крепления заказала другой держатель. Потому что с этим либо сбоку телефон крепится, либо спереди, мне так не нравится. А так, за свои деньги мне очень понравился. Регулируется по высоте. Устойчивый. Красивый:)) доставка до СПб быстрая очень.
빠른 배송 좋은품질, 사업 많이 번창하세요
Good tripod.
Great tripod. The assembly is good, does not sleep and does not knock. To the action camera or to the phone is the right thing!
It came in 3 weeks. The packing is slightly crumpled, but not critical. Everything is whole, without a cat. Corresponds to the description. Seller recommend.
Works perfect with DSLR Camera or Smartphone.
Not for heavier mirrorless
Very good quality tripod,, fast delivery, thanks
You can not put the camera, but for the phone at all norms. Liked the compactness
Whole fine tripod for o.a. Feiyu Pocket gimbal camera.
Very fast shopping with high quality products
fantastic quality. very happy with it
excellent service and product
Fast shipping