Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Corresponds to the description. Recommend.
Супер! Удобный, компактный, практичный, функциональный. Если бы еще была кнопка затвора на нем, то вообще бы ему цены не было.
Good product
Excellent, thank you a lot!
took Long Time to Come but it's finally here,
Всё хорошо, до Омска за 6 дней, курьером до двери. Качество хорошее. Советую брать
감사합니다.
Okey. Size also fit the medium can stretch for wholesale. Inches cm lined or used. Inside lined with I would rather than radio is better. First used by whell whell for Mazda look like-will squeak
excellent quality and size, works very well and the shipping was really fast.
Nice product, good quality good price
Быстрая доставка из РФ. Классный штатив. Устойчивый. Выдвигается на небольшую высоту. Лёгкий, удобно лежит в руке.
Enjoyed! Was delivered before schedule and the product has a great functionality! Recommend: D
fast shipping
Material quality is good and works well, the product arrived soon.
Perfect Tripod! I 've been looking for that for a long time. Lightweight, comfortable, rubberized legs. Sliding rack and ball-metal, the rest-plastic.
якість чудова
TOP
Ideal condition, fast delivery. Thank you very much
Good value. Good finishes. Took a month and a half to get.
Delivery to the Chelyabinsk region. 11 days. Made of quality plastic, the legs are rubberized. For a smartphone fits perfectly. For a heavy camera I do not advise-the legs are short, there will be not a very stable design.
Отличное качество, лучше чем у Benro. Ulanzi определенно стоит внимания, буду брать другие товары. Спасибо ! Доставка в Астану, почти месяц.
Product matches it's description and is of good quality.
It has good quality. As the description indicates, it is short but tough telescopic. It transmits security. The touch of the grip is very nice and the red color of the details is very elegant. No bluetooth button. The mobile clamp is very practical and the protectors are rubber. It's got 2 threads, one bottom and one back.
Extremely fast delivery - 4 days since ordering until receiving! So impressed! Goods quality is good. Recommended!
Quality енная