Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast shipping thanks. It's like in picture.
Product matches it's description and is of good quality.
It has good quality. As the description indicates, it is short but tough telescopic. It transmits security. The touch of the grip is very nice and the red color of the details is very elegant. No bluetooth button. The mobile clamp is very practical and the protectors are rubber. It's got 2 threads, one bottom and one back.
Extremely fast delivery - 4 days since ordering until receiving! So impressed! Goods quality is good. Recommended!
Quality енная
Missed the phone mount holder but very quickly resolved by store. Would buy again
Всё получил, соответствует описанию. Рекомендую.
작고 가볍고 좋아요. 휴대성 좋은 셀카봉이에요.
Everything ok.
отличный штатив небольших размеров, пока сложно сказать как он в деле, в домашних условиях ок однозначно, не думаю что будет проблемы и где то в поездках. посылка шла около месяца до нск, учитывая ситуацию в мире))
Good product, I arrive relatively fast without problems and work perfect
Exactly what I wanted. Small, light but it extends a lot and the ball head its made of metal and locks firmly.
Very nice quality and packaging. Only took 10 days to arrive!
After payment passed 9 days before sent the goods. By the way, the receipt happened a little more than a month after payment. I did not expect such a jump, thank you. The product itself, both a tripod and a phone holder are good. Comfortable and easy.
Excellent, I arrive in 20 days in Rio de Janeiro
Smaller than I thought, but seems quite tough, is very portable, perfect to take in my backpack camera.
Very good My congratulations to store✌
Great little tripod and the supplied phone holder is solid enough and fits my Note 9 with a case on easily. the extension is not huge but it's certainly enough for my requirements. Delivery was really fast, fantastic service.
ok
Good quality and my sister likes carrying it around, thank you sir.
Great tripod. Picked for Sony action camera. It went perfectly. Quality at the height. Recommend the store and this item
The best store! Sent me another item after the first item didnt arrive. They use Canada Post which is very reliable. Communication is really good because they reply quick and resolve the problem quick.
Good stuff and good quality.
Finished product meets the needs not professional.
the best tripod selfie stick from the rest out here in Milan, I will buy more for my studio soon. Thank you store.