Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came, the product looks good, the phone holds) I hope it will not fly out on the move, if you enter the pit. Delivery of course is long because of the post of Russia. in Russia, the parcel was not tracked.
Крепко держит телефон
Nice product
Everything is OK, delivery to Minsk fast
Product arrived, well done.
the screw to tighten the position was stripped after a few turns, but other than that a nice holder.
A bit late, but Really good holder...I recommend
Shipment little durable and thought that no longer arrives, but is OK :)
Заказ шел более 3-х месяцев до Питера. Сам держатель норм.
The quality is excellent, including even a hexagon wrench, for assembly; on the screw is applied threaded glue, so as not to unscrew. Delivered quickly despite quarantine
Very good.
very well build good material holder i recommend it.
+++
The package came relatively fast, even with covid19 situation. Good packaging, all is intacked. The phone holder seems sturdy and well made. So far it holds phone really well. Recomended
Îs good
Goods, went 3 months. Came a good thing, holds the phone perfectly
The store sent quickly, delivery by self-exit, to Moscow received in a couple of weeks. He hasn't been out with him yet, but he's sitting tight. You can easily and quickly remove/install the phone. The holding paws are simply Metal (not rubberized). The phone without the case may be scratching. Installed on the steering wheel easily and quickly.
Different Grey,but Good
I got twice the same adapter rings, otherwise good product.
hızlı teslimat, ürün gerçekten kaliteli, satıcıdan memnun, rahatlık ile sipariş verebilirsiniz, satıcıya teşekkürler
Ačiū visas puiku.
Great thing! Metal, strong. It keeps everything intentional. The girl herself figured out and installed. Everything is elementary. Fast delivery with other orders. Thank you store. I recommend to purchase!
Good item and fast shipping. Thank you so much!
excelente buen estado me llegó rapido
It was a month before Novosibirsk. Packed in a box. Attachment instruction is attached. He came under the phone. We have to wait for the start of the season.