Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's the second one I buy, this time to give away. In 12 days I was home.
I didn't have high expectations, but wow! Great sound, very comfortable and soft and arrived very fast. So happy I bought this! Thank you.
Listen great this is all right
The goods are satisfied, everything is fine.
Thank you for the fast shipping in 2 weeks with excellent product quality. I just love listening to audiobooks with these headbands, great items and highly recommended!
Good item
It came really fast! My boyfriend loved it, the sound is great and so the Bluetooth range! Wonderful
The order arrived quickly and met my expectations. It's comfortable and doesn't bother the ears when lying on the side.
très bien et super son
Great product and comfortable for both my ears. Whenever I sleep sideways, I just don't feel a thing but music still enters my ears, that's why I love this headband so SO MUCH!
Perfect for those wishing to sleep like a baby, מאד satisfied!
Identical to the photo, works well, is soft to the touch and very comfortable.
kiszállítás 28 nap A hang minősége olyan, mint egy átlagos fülhallgatónak. . Viselete kényelmes. A felhasznált anyag minősége is jónak tűnik, bár ezt csak a használat során derül majd ki.
Very good. Soft touch. Nice sound.
Super comfortable and sound pretty good. Ideal for sleeping with them on.
Wow amei
That's great. The sound is very good. Very satisfied with my purchase
Great
I just love it and will recommend to others.
Okay, but the sleeping headphones are a little awkward.
отличные мягкие удобные наушники. один небольшой минус - включенные они мигают синим диодом, а я брала в том числе чтобы засыпать с ними под аудиокнижки. а так работают, наружу звук особо не пропускают, с головы не сваливаются, звук нормальный для их цены. "хвост" для зарядки в комплекте
Better sound than expected, satisfactory for the price
На первый взгляд супер. С iPhon 7 соединились мгновенно, звук приемлемый. Будем посмотреть, а то вечно ухи зимой мерзнут