Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Спасибо продавцу! Лампа пришла с точным описанием товара плюс продавец положил подарок) что не может не порадовать)
Muito satisfeita com o produto!! Chegou em cerca de 30 dias em dois pacotes, um com o ring light e outro com o tripé. Consegui fazer o acompanhamento dos produtos com o código de rastreio sem problemas. O produto é excelente! Exatamente como na descrição, ótima qualidade e iluminação. Nenhum defeito observado até o momento.
Great product, and amazing quality. The shipping was really fast
produto muito bem embalado, chegou menos de um mês se não fosse os Correios daqui. amei. primeiro chegou o tripé depois de quase dias depois chegou o Ring Light.
Pedi e não chegou, mas foi feito o reembolso muito rápido e sem burocracia
Todo Excelente
Todo buen primero llegó en pequeño y después su trípode después de unas semanas
It's a lamp. My wife is glad. Recommend.
Muchas gracias por el regalo, excelente
Good product, came very fast, arrived well ahead of time. Only found the led a little weak.
Хороші лампи з штативами,але прийшло в вологих і помятих коробках
Sehr schön
Шикарная, просто нету слов!!! На все про все 2 дня (оформление заказа-подтверждение- доставка) так быстро ещё не получала посылки))))
Very fast!) Kiev satisfied
Delivery to Stavropol. Ordered July 21 received July 27, brought home. Multiple light brightness modes, and 3 color modes. Took a tripod 2 meters ring has a swivel mechanism. Shines from yuizbi, which on the contrary even pleases, because there is a paverbank and there is an opportunity to take on the street✌& Middot;
My beauty came))) I was waiting for her. I couldn't resist unpacking in the car. At home I will collect the design and complement the review with the verification of its performance. First one was sent away and she did not come. Immediately sent the second and voila! I have it!!! The store is sociable. I ordered for almost 1600.r
Все отлично , пришло все целое , упаковано хорошо , очень нравится , пришло вовремя , заказывала на подарок , ребёнок безумно был рад , продавца советую , доставка была быстрая , доставили прям до двери дома . Ещё был маленькой подарок . С продавцом не связывалась , товар отправили через 2 дня после оплаты . Если ещё буду заказывать , буду выбирать данного продавца . Спасибо большое. Смело выбирайте.
Отлично Светит, высота составляет где-то 180 см, в комплекте идёт маленький штатив.РЕКОМЕНДУЮ ЛАПМУ!!! Очень удобно!!!
Все отлично, у нас такои 6 т.рублей стоит. Плюс подарок порадовал очень.
Parfect
É exatamente como descrito. Foram 24 dias para chegar em Goiânia. Primeiro chegou a luz e os pequenos objetos, depois de 2 dias chegou o tripé. Tudo em perfeito estado. Recomendo.
Llegó por separado el atril
Very good product
Great item! Like described.
Came quickly here for RJ. Within 1 month arrived with everything in perfect condition. The only thing that gave "problem" was that the items not arrived together. The Ring light came separate tripod like different applications. But arrived on the same day, however, in different time.