Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
É exatamente como descrito. Foram 24 dias para chegar em Goiânia. Primeiro chegou a luz e os pequenos objetos, depois de 2 dias chegou o tripé. Tudo em perfeito estado. Recomendo.
Llegó por separado el atril
Very good product
Great item! Like described.
Came quickly here for RJ. Within 1 month arrived with everything in perfect condition. The only thing that gave "problem" was that the items not arrived together. The Ring light came separate tripod like different applications. But arrived on the same day, however, in different time.
El día 19 de julio de 2020 lo pedí, me llegó el aro de luz el 8 de agosto y el trípode el 9 de agosto se demoró únicamente 20 días... muy rápido... funciona perfectamente y el trípode es de muy buena calidad. muy contenta!!! ♥
very nice
Лампа очень хорошая! В Москву пришло за 3 ДНЯ!!!! Я довольна товаром)
It came quickly in 2 weeks, not big, neat.
Лампа 2 метра, супер лёгкая и удобна! ⠀ Брала свет для хромакея. ⠀ Лампа яркая, три режима Темплоты света, у каждого градация можно выставлять от еле светлого, до супер яркого. ⠀ Диаметр небольшой, как и предполагалось, размер айфона 7 внутри помещается. ⠀ Безумно нравится гибкий крепёж для телефона, также крепёж, чтобы светодиодная часть лампы могла наклоняться вниз, вверх, в бока, как удобно! Это супер! ⠀ ( забыла с ним фото сделать). ⠀ Удобно лёгкий, у меня большая лампа, она с тяжёлой «головой», здесь очень всё компактно и легко! ⠀ Переключатель яркости и теплоты кнопочный, удобно, питание через вилку, прекрасно). ⠀ Плюс, подарочек! Супер! Благодарю! ⠀ И да, молниеносно быстрая доставка в Белгород - 4-5 дней, курьер принёс домой! ⠀ Советую !!! Берите и будем вам счастье!
Хорошая большая лампа, все устроило
fica rápido d chegar, sem medo pode comprar.
The article is great!, I delay a lot for pandemic but it's understandable. Success!
perfeita.
everything was ok! excellent store!
The shipment was quick and the article came in very good condition. I recommend the store
Great, arrived early, works perfectly, and even comes with a toast.
Покупаю у этого продавца лампу второй раз, у первой кошка провод сгрызла. Записал с этой лампой дома целый курс для скиллбокса, провел кучу эфиров, просто огонь.
amei
Чудова лампа! Я задоволена! В подарунок поклали маленький штатив, витримає напевне лише телефон. Два тримача на телефон. Лампа має три режими кольору і три режими яскравості.
ярко, качество хорошее
Excelente producto, llego antes del tiempo esperado, superó lo que esperábamos. La comunicacion con el vendedor muy buena.
доставка быстрая до Нефтекамска 5 дней, лампа хорошая, штатив крепкий.
Top de mais meu filho, funcionado perfeitamente!!!
Отличная лампа. Светит ярко. Яркость можно убавить и прибавить. Есть три режима. Так же положили в подарок триногу. Продавец очень долго не подтверждал заказ. На сообщения не отвечал. Когда подтвердил ещё неделю иди 2 не отправлял посылку, открыла спор и сразу на следующий день отправил. Шла дня 3 до Тольятти.