Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recommend the product, it came although separate, first I got the ring and then the tripod, it took 45 days but the whole delay was because of this pandemic.
amei demais, o produto é muito bom, o tripé é maior do que eu imaginava, a luz é muito potente e tudo chegou em cerca de duas semanas. a luz foi enviada separada do tripé, e chegou primeiro com um brinde (mini tripé para celular), e realmente valeu cada centavo.
I'm happy today. Although it was a long time and I felt worried already today I received it after so long it was worth it wait
Excellent product, came as arrived in 20 days in Brazil. Recommend the store
perfecto !
Spectacular and arrived in perfect condition
Todo llegó en muy buen estado 100% recomendado.
Very cool lamp, courier brought home
it’s great! 10/10 recommend with the fast shipping!
Thank you my friend
The order arrived very quickly. And the light is perfect. Fully recommended.
Все как хотела. Даже цветной свет есть. Только не передаёт его камера телефона. Рекомендую. И доставка пару дней до постамата в пятёрке.
The goods came in time. The lamp is completely satisfied. Three illumination modes. As a gift there was a small tripod, very By the way, I just needed one, thanks to the store! Five! The delivery was really disgusting. Confused delivery days, the apartment number is also not the same written, had to lose time with them, but for them I will have a separate feedback. And the seller this wonderful, order, do not be afraid!
The lamp is normal. The child liked it. In working order. Delivery by courier to the house.
It came quickly. Everything works fine! Reported mini trend, thanks for this to the store! Recommend! Powered by USB.
Got it fast, brought home, but the tripod was broken. Opened the dispute-they returned some of the money. I would like stores to collect orders more carefully
Товар пришёл очень быстро с Рф, мне позвонили со Сдек и предупредили что курьер приедет. Пришло через дней 5как заказала. Товар соответствует описанию, всем доволено, так ещё и подарок положил продавец. Я довольна.
Доставка из России до Саратова пришла быстро, дольше оформляли накладные по моему, чем ехала сама посылка. Принес курьер СДЭК, заранее позвонили, все хорошо. С продавцом не общалась. Качество товара устраивает, лампа работает, за счёт шарнира поворачивай в любые стороны под разными углами. Это удобно. Питается от сети разъемом юсб, только блок питания в комплекте не идёт. Это решаемо, можно купить, я люблю чтобы у всего свое было.
Cool tripod!) 3 modes of light, not flimsy The only thing is connecting to the network is not a plug, but USB, you can use any unit at 220 Fastest delivery, Super Thank you very much
Very nice and good product, the tripod and light arrived separately. I arrive without any defect, very good. Thank you for everything.
o produto é maravilhoso, funciona perfeitamente e a entrega foi muito rapida! satisfeta :)
excelente todo muy bien embalaje, muy buena comunicación con vendedora, rapidez, en resumen...GENIAL.!!!
Great product came in providing all OK.
Delivered quickly, though the lamp tupit a little
Super quick response of the dispute. Wonderful the product in its entirety