Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool tripod!) 3 modes of light, not flimsy The only thing is connecting to the network is not a plug, but USB, you can use any unit at 220 Fastest delivery, Super Thank you very much
Very nice and good product, the tripod and light arrived separately. I arrive without any defect, very good. Thank you for everything.
o produto é maravilhoso, funciona perfeitamente e a entrega foi muito rapida! satisfeta :)
excelente todo muy bien embalaje, muy buena comunicación con vendedora, rapidez, en resumen...GENIAL.!!!
Great product came in providing all OK.
Delivered quickly, though the lamp tupit a little
Super quick response of the dispute. Wonderful the product in its entirety
Великолепна
Product came as described and in perfect condition, packaging 1 came with plastic bubble Super protected, already the tripod without any protection, and with box mixed. Arrived on time
THE BEST !! 7 days delivery time Makelijk to put together the exposure is top the standard is TOP
Товар пришёл без штатива ! Требую от продавца дослать штатив ! Он говорит что надо было выбирать ! Так выбор один лампа и штатив! Однако в пункте выбрать цвет есть выбор с и без штатива ! Это идиотизм! И неправильная реклама !
The lamp is very cool! Delivery is satisfied) the lamp is well packed, the tripod is not flimsy. Everything is fine! Seller respect and respect)
The lamp is good, without defects, as a gift put a small tripod. The only thing with delivery was problems. Sent sdek, but the goods for some reason did not reach me, returned back. Opened a dispute when the delivery times came out, the store sent again, also sdecom. Delivered to the door.
лампа пришла очень быстро. все отлично, меняется свет как и заявлено. штатив маленький который шел в комплекте, оказался не слишком крепким, или телефон слишком тяжелым, сломался в первый день использования.
Olá somente recebi o tripé, falta chega a ring Light, mas o produto é bom , quando chegar o restante do produto vou deixar meu feedback blz
все сделано хорошо, в комплекте всякие приблуды и подставки к телефону
Заказывала доставку с Российской Федерации. Дошло за 7 дней СДЭКом. Привёз домой курьер. Лампа хорошая. 3 режима освещения. Рекомендую к покупке.
Very good device