Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
все отлично. пришло быстро.
Всё отлично, огромное спасибо! Рекомендую.
The delivery will come 2 package separately. Length, light, it's all perfect.
Товар соответствует описанию. Блок сильно перегревается. Продавец отправил товар через неделю, ни на одно сообщение не ответил. Привезли домой в течении недели.
Заказывала 15.06 пришла 10.07 , доставка из России компанией Сдек , доставил курьер на дом . Кольцо немного маловато , но ничего . Лампой довольна , яркость 4 звезды , 3 режима , держатель хороший ))) ещё подарок положили ) Лампой довольна своих денег она стоит , спасибо ))
Delivery of 11 days to the Krasnoyarsk territory. Broken bracket for phone. Contacted the store, the seller is responsive. Sent me a new tripod instead of a bracket, without any additional payments. Apparently I did not explain what detail is broken, although I sent the photo. It's nice to deal with such a seller. I advise this store.
Same as the description, I loved the product. It's great has 3 kinds of lights and the intensity is regulated. I'm fast.
Llego en un tiempo relativo pero se entiende por la cuarentena, primero llega el trípode y luego el aro, 100% confiable, vendedora contesta los mensajes. En mi caso tuve un inconveniente con el trípode ya que vino con unas abolladuras en las patas. Aun estoy en comunicación con la vendedora por ese detalle. También trae de regalo un trípode de araña, se agradece.
I ordered for my daughter. She liked it. Advise.
Loved and arrived super fast!
Order successfully received. Exactly as described. Shipment took some time though.
Good
In prefect condition and still came toast. Thank you.
product exactly as described. the store was quick to ship. it came in two separate packages, the ring arrived first and the tripod was delayed by the post office, but everything was perfect. recommend the seller.
Лампа бомба, всё пришло как и было в описании.
Отличная лампа, брала на распродаже, своих денег стоит! А главное, на Чукотку пришла за неделю, привёз курьер! Спасибо продавцу! Всё соответствует описанию.
Siuntinys prastai supakuotas,bet prekės nepažeistos. Veikia kolkas gerai,reguliuojasi. Nebuvo mažo raudono trikojo stovo,nors telefono tvirtinimo detalė yra.
доставка с России ужасная