Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Its pretty good, the plastic. The small tripod is a bit thin, the big one good.
Good product, like.
I bought this for my daughter and she likes it a lot. Now she can online streaming on social media with better lights. Fast shipping to Samara region too, thank you store.
perfect! good quality, works well and it doesnt feel cheap. all the things it came with are nice
Very good purchase I arrive at the right date despite the highly recommended pandemic
It meets the promised, looks good quality, arrived in good condition. It took almost 2 months to arrive. My goddaughter was happy!
Very good product, such as how it comes out in the description, good material and came with a gift tripod. Thank you
Top product!
The goods came quickly enough, the box is crumpled, but the insides are intact. A little checked and packed back, as for a gift, the time has not yet approached. There is no outlet in the kit, there is a plug in the plug. There was a gift for a small phone holder with flexible legs.
came quick.. i love it!
The lamp came whole! Tripod 2 m. Ring 36 cm. 4 stars because there are only 3 inches in the lamp (White, blue, yellow). To the lamp went 1 more not a large tripod! To the store also thank you very much! Made not only an excellent lamp, but plus also put a tripod as a gift! The lamp came in 2 weeks from the Russian Federation! The ring is not like it can not break because it is plasamed! Don't believe people all right! I advise everyone!
The order came quickly. Everything works great. Additionally put a small tripod.
Заказала уже вторую. Для племянницы снимать видео в лайк. Все работает. Спасибо. Доставка быстрая.
мне нравится
Everything is super, but the phone holder did not go to my Honour) as a gift put a small tripod, he also did not go, too small) well nothing, I think anything! Delivery by Deco literally 5 days, very fast, thank you!
7 days of order processing, then 2 weeks of Shol to Tver region.
Very quickly delivered
good build quality, and fast shipping.
Excellent, meets expectations
Thank you store!! 5 points!!!?
Delivers by courier home.
Заказ прибыл из РФ за несколько дней.Всё было хорошо упаковано.В подарок положили маленький штатив,за что большое спасибо.Курьер привёз до двери.
it works perfectly
Пришло за неделю, прямо до двери курьером. Все как в описании, стойка, свет, шаровая головка, держатель для телефона, плюсом положили маленький походный штативчик с держателем для телефона. Для тех кому важно, в свете нет аккумуляторов, работает только от сети.
Excellent product.