Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quickly delivered to Tambov to the Mail. Good goods, everything works!
The lamp is good!
Llegaron las cosas que correspondían, solo que llegaron en 2 envíos diferentes. Se ve que es de buena calidad, probaremos y en unos días volveré a comentar
As caixas chegaram muito amaçadas .porém tudo está funcionando perfeitamente
Recomendado, lástima el tiempo de envío por el covid, de resto excelente producto. El vendedor envió dos paquetes para que llegaran sin daños.
Lamp of excellent quality, came quickly, only sent the wrong height, the store did not contact, through the dispute returned money for the lamp ..
Ótimo produto, luz super forte, achei aqui o local mais barato, fora que chegou super rápido, em duas semanas. Recomendo o produto
They send it in 2 parts peri arrive I loved it
so faltou o tripe
My daughters loved! Excellent quality. Delivery on time.
Perfect stand as in the photo, solid, 2 meters size, the lights work well, several colors. My daughter is delighted. To do with time if the quality is good at the appointment. Fast delivery, just a little long for sending.
I recommend definitely the store
Everything is cool, but there is one thing: the tripod is packed carelessly. But thank God it's safe and sound. A small tripod was given as a gift. The lamp has 3 modes. The parcel did not go very long before me .. Was due to arrive on 27 June, and arrived on 15 July.
Quickly, everything works
A good lamp, very carefully packed. Delivery was from Poland to Germany
Order received thanks, the lamp is very like and gift. I hope it will last long. The goods came in two weeks.
Lamp good many modes all corresponds to the description, fast delivery. Recommend
The goods are cool! But the order came with a broken nozzle! Offensive (but as a gift put another holder!) the order came quickly!
magnifique merci pour la qualité du produit !!!!
Conforme à la description. Très bon produit et livraison rapide
All Super, thank you!! Let's see how much it's enough! Hope for a long time)
muito tempo obrigado
лампа хорошая,3 режима,пришла за неделю,курьер доставил до дома,штатив крепенький,заказывала дочке на подарок,она очень довольна.в подарок шел маленький штатив.
I recommend the product, it came although separate, first I got the ring and then the tripod, it took 45 days but the whole delay was because of this pandemic.
amei demais, o produto é muito bom, o tripé é maior do que eu imaginava, a luz é muito potente e tudo chegou em cerca de duas semanas. a luz foi enviada separada do tripé, e chegou primeiro com um brinde (mini tripé para celular), e realmente valeu cada centavo.