Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
для стола шириной 85см , 70см коврик узковат ,но в целом выравнить можно и проблем уже нет! качество хорошее не пахнет вообще ! мышка катается мягко
ковëр хороший, на столе не скользит материал приятный и сенсор на нëм хорошо работает, товаром доволен )
Коврик хороший. Пришёл относительно быстро (примерно недели 2-3 до Пермского края) обратная сторона прорезиненная и коврик не скользит по поверхности. Качество хорошее. Но далеко не водонепроницаемый. Только немного отталкивает воду. Примерно на 40-50 процентов. Остальное впитывает в себя. с продавцом не общалась, но всем довольна)))))
быстра доставка. 30/68 размер, все целое. мышка работает по поверхности хорошо. дно прорезиненное...
According to feelings normal
Коврик просто супер! Берите не п от жалеете. . Сын очень доволен. На ощупь онь приятный по ощущениям как шёлк. Доставили в Норильск за 7 дней.
Спасибо. Продавец хороший посылку вернули с пересылки в Китае. Продавец отправил из Москвы IML. Дошла посылка быстро. Продавец обшительный , всё по полочкам разложил. Продавца рекомендую.
Good product, the world map paint is not clear, but ok.
нормальный коврик, правда по толщине в 2 раза меньше чем фирменные от тех же рэйзер или стилсириес
Cool and comfortable mat nothing superfluous! But there is a small and not significant minus one end of the rug bent: ^
Delivery is relatively fast The edges are still not ironed The purchase is generally satisfied
хороший большой
Delivery approx но, rug mid-sized, thin, yak on my rugs X7 wide a4tech will be krashi on the motherboard I approached the same price
Thank you very much to the store sent quickly delivered safely and safely from me 5 Stars recommend you
пришло быстро, коврик супер
всё супер ещё можно уточнить как убрать сгиба от перевозки
Everything corresponds to the description. Seller Thank you❤& Middot;
В нижегородскую область пришло за неделю, упакован в полиэтиленовый пакет, качество отличное, не пахнет, смотрится прекасно
отличный
Was a little curled due to being rolled up upside down Bu OK so all is good thank you very much ;)
Item as described, took way too long to arrive.
Accurate description, prompt delivery (13 days to Kyiv only), looks, feels and works very well! Thanks a lot, store! My recommendations! ;)
Great mat!
The mat is excellent for your money I advise,
The product came quickly, ordered 11.06.2020 courier brought home 02.07 2020. The description is consistent. The mat is cool. Seller advise.