Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came quickly. Everything works. Took it as a gift. The packages are different from each other. The packaging itself, the film in which the jars are wrapped. One box has a coupon, another doesn't, but that's okay. At the same time, on one box there is a verification code, on the other, where there is no coupon and there is no simpler film code. Is this a second fake?
The bank came quickly, packed well. Inlet capacity 8500-9000, outlet 6500-8000. In principle, expected and acceptable.
Everything is great. Banks are workers. This is not the first time to buy. The very first one has been working for 4 years. I recommend this store.
Everything is fast and looks normal
Of course there is a weight, but the wire is from the old type, but the bank itself has the possibility of charging via Type-C
Excellent
Fast delivery. Well packed. I took it for a heated vest, everything works fine.
Great Power Bank
Well assembled, without gaps and cracks. Capacitance approximately corresponds to the declared one. When the phone is connected, it starts charging, you do not need to press the power button, however, when the 100% reaches the charge, it does not turn off itself and does not stop charging-you need to monitor this.
Everything is clearly thank you ....
Excellent believe bank, checked.
Everything works
Delivery in Moscow less than a week, in a checkpoint. This is the second order this month. The batteries are excellent, it is enough to recharge in the city for a day. Small and compact
Perfect product, working correctly. Arrived in time, without any problems. Packaging well. The price is a little bit higher than my last order, but this is necessary. The economy and our money in this time is in recession… Good store and good product. Maximum recommend. The black one is working perfectly since two year…
Such a baby, but such opportunities, I advise everyone)
I buy power bank for the second time, it is this brand, the first one has been serving for 2 years without problems and continues to keep the charge. Advise
Recently, parcels go to the left address have to drive and collect them. Banks of norms. Fast charging do not support
Lucky to get into the action. 2 PCs for the cost of one Delivery to St. Petersburg in 3 days. Everything is packed securely. Boxes with seals. Was charged 3 divisions out of 4. Let's see how it will show itself in the work.
I received it with a little delay, but everything is as described. I order for the third time, everything is satisfied. Recommend product and store!
The delivery is fast. Description corresponds. Works properly
By courier directly to the region-very cool! I'm already ordering a second jar, the family likes the size very much
Delivered quickly. The device is very compact.
Good battery. Came quickly. Time-tested.
Ordered 2 for the price of one, class, everything works, charged somewhere in the 70%
Excellent small power bank, sent in 2 days.