Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wszystko ok. Jak za taką cenę to dźwięk jest przyzwoity. Użyte materiały trochę tandetne, ma się wrażenie, że słuchawki zaraz się rozpadna. Cena = jakość.
Thank you very much to the store
Foi um presente pra minha namorada ela adoro som bem alto produto de qualidade até agora ela irá usar uma semana e passarei aqui pra falar o que ela achou, é chego antes do combinado
جيده لكن الخامة ضعيفة جدا . الصوت معقول توصيلها بالهاتف سهل الون كان اختيار سيئ . الشحن جيد مدة التشغيل / نقوم بالفحص وبعد ذلك اخبركم لكن سعر جيد وممتازة انصح بالشراء وانصح بالتعامل مع ذلك البائع وصلت سريعا . ومدة الشحن قياسية جدا وكان تغايفها في غاية الاحتراف والقوة ولم تصاب او تتدمر خلال عمليه النقل عن طريق شركة الشحن اشكر البائع مرة اخري شكرا لك كان شراء رائع شكرا ايهاب
incrível! a rapidez da entrega. é muito bonito. o som é muito alto. sério! incrível
For the price good purchase
Cuffie perfettamente funzionanti. Bello il colore rose gold.
доставкой до двери СДЭК . быстро, качественно.
Enchanted they go great, the sound of when they call you on the phone is pretty good, very happy with the purchase
Product received and perform as expected. Took very long time not store's fault.
very good
Took 2 months to deliver in Canada. Good product
Good sound, good quality. Packing is crumpled. To Peter delivery more than a month
I received in the office sdek. the headphones are foldable, Bluetooth. Color-as requested. The child is happy, listens to the game. Sound with bass, good. The headphones came with 90% charging, they got off the tablet immediately.
думала ушкам легче будет, через час начинают уставать уши,давит
I love it, everything works just fine, I recommend
зарядку хорошо держит
For this matter, the normal and the goods and sound, multiple do not check for the veil for $10, and his grumpy varti. Z minuciv-zduyuyupa well duzee great on the head. Pobachimo Teper, skilki trihave charge
Was a super fast order coming!!!
item was well packaged store was quick to respond overall I was very satisfied you can go ahead and order product from this seller
Loved, arrived super fast or you can believe! Has a good sound given the amount that was. Thank you
chegou bem embalado e funcionando muito bem.
Bon produit mais les mousses d'oreilles sont un peu petites.
пришол быстро . товар хороший.
Exactamente igual a la descripción, la foto no hace justícia al producto, en realidad muchísimo mejor que en la foto. súper contenta, se oyen estupendamente. Se cierran para ocupar menos espacio, tiene una luz Roja para avisarte de la batería, habla cuando queda poca batería, y cuándo está cargado se pone luz verde. muy contenta!! recomiendo 100%. No hubo comunicación con el vendedor, aun así vendedor es honesto. Tardó en llegar por la situación mundial.