Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank u! I was a little worried but the item is perfect!
The box was crumpled, the goods checked and thank God did not suffer and works. Yes Long went
Отличные наушники. Взял уже вторые
arrived in time and there are no defects. Goods meet the expectations.
Arrived in less than 20 days and great quality!!!
Thanks.
Наушники классные.Второй раз заказываю.Качество звука отличное.Доставка быстрая!!!
Большое спасибо, наушники пришли в отличном состоянии и такие как заказывали. Продавец большой молодец!!!
Наушники дошли очень быстро - меньше недели! получил на почте в целости и сохранности. Брал для дочки в подарок - она довольна и не снимает их уже несколько дней! работают хорошо! Материал на 4, качество звука 4, внешний вид на 5. Карту памяти вставлять не пробовал пока. Подсоединились быстро, женский крик при подключении и правда напрягает... наушники очень понравились по соотношению цена -качество. Сколько проработают - не знаю... посмотрим
Заказом очень довольна пришло все целое коробка не помята, качество звучания тоже очень хорошее. Спасибо продавцу
packaged well. really fast delivery. sound is good and easy to connect. have not used it for longer than an hour but so far so good.
Excellent as always
Los auriculares son tal cual se ve en la foto, no es un material de primera calidad (holgura en los botones y material qué cubre la esponja de mala calidad no transpirable) aunque por el precio está bien, se escuchan perfectamente y la batería dura bastante. No los recomiendo para hablar por teléfono puesto que el receptor escucha el sonido de nuestro micrófono como si estuviéramos hablando desde una cueva. Para escuchar música es correcto.
Perfect, it works. Really nice. I will order more and completely recommend. :)
They comply with the description
Good
Good headphones. The child is happy.
Very good I'll see how it goes
Kaip uz Tokia Kaina, veikia puikiai
работает :)
Good as in description Sound normal
buen vendedor, tuve un problema pero me lo resolvió a la brevedad. recomiendo
Описание точное, заказ пришол быстро. Звук четкий. Качество хорошее. Продавца рекомендую.
Играют!
Shipped to Australia in 1 month, good quality. Definitely worth the buy.