Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Yak zavzhi-yak commodity
Horlshaw's packed. Came fast enough
It's safe. It works.
Отличный КОНВЕРТЕР (Не переходник) из hdmi в vga. Дешёвый переходник без питания никак не хотел работать со старым монитором самсунг, одна лишь пс4 выдавала картинку. С картой видеозахвата (с того же али), видеокартой не выдавал картинку. Подключив этот адаптер с питанием, без танцев с бубном все заработало без проблем. Доставкой ПЛЮС привезли курьером на дом всего за неделю в Волгоград.
Thank you for your excellent order
I got thank you to write off later
maravilloso, original de la marca.en su cajita
If you need a converter that when on/off, the PC displays the image on the monitor and it does not need to be removed and restart, that's what it is. In general, do not buy VGA to HDMI converters without extra. Nutrition.
Buenos materiales
Ugreen as always at the height!
The store is sociable, sent on the day of payment. Quality fire, packing too. I advise everyone
Отправили быстро, всё работает. Качество отличное
Fast delivery, the quality is just super, use not the first time. Received gift from store, thank you!
good
Wanted to connect 1680x1050 monitor to laptop. The laptop determines the resolution of the monitor correctly, but the monitor itself shows that it comes with a signal of 1280x1024 and the image is blurred. Apparently, the converter does not support my resolution. For 1080P did not check, I do not have such a monitor. Unfortunately, for my needs this adapter is not suitable.
Excelente, justo lo que esperamos de tan buena marca. Ugreen lo hace fantástico.
Received very quickly-delivered by courier. There's no way to check it out yet.
Everything works
Funciona perfectamente.
Доставка из китая 15 дней до Кургана. Продавец быстро отправил товар и положил стяжку для проводов в подарок. Брал для PS4 Slim, картинка чёткая, звук чистый. Самый лучший переходник из всех, рекомендую!
Not manual in Portuguese.
Good product, 3 Android TV box pratsuiyah vіdmіn, the likeness of the product on the visota monsters store. I definitely recommend it.
Very quality build. I love it
Everything has come, excellent quality! Connected, everything works! Recommend.
Excellent Product, ugreen is 100% recommended, very good materials in construction