Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fast delivery, quality good, I recommend this store
The goods came safe. It works. The computer sees it.
All is well! With the sale did not communicate, sent quickly, it came three weeks before the Orenburg region. Checked, robith. Of 500 GB shows 465. Well packed, in a regular package, and in two layers of пупырчатой papers) all whole.
Drive came quickly. Seems to be fine. Not yet proven. Well protected for shipping time. As sprawdzę it napiszę extra comment. For now recommend product and salesman.
it's all fine, thank you
All OK
According to the first impression of using all OK, 297gb from 320, quite self. Pleasantly vibrates in the hand when used, quiet. Hope that will continue)
В Казань за три недели
It works native, so far... In general, everything is perfect.
Perfect
Thank you very much, I'm happy with the goods, although I was worried that the parcel was lost. Seller recommend.
Well received, not tested yet
impeccable,rapide.
ещё не использовать
I arrive very quickly to Chile. It works, all very well.
llegó en 5 semanas a Chile, perfecto estado
Sent quickly. Working condition. Looks good.
He arrived in excellent condition and as I asked, arrived approx in a month and a half, thank you very much.
Good
Impeccable et bien emballé. Livraison en deux semaines.
Arrived in 17 days in Sochi, a great drive recommend the store
Everything is super
The goods came. all whole. packed in a box A little crumpled. and in the navel, nothing was damaged. everything works. I recommend.
ok
Thank the store the external hard drive received. It works great. It was perfectly packed in several layers of bubble film and carton box. true as always 50 GB lacks 750 GB-700 GB. This is usually like all disks and other manufacturers. He went to Vladivostok for a month and a half. 15 days longer than always. well, it's probably due to the coronavirus. In general, I am happy with the disk.