Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Не для носов больше средних размеров- давит на переносицу.
Produto muito bem embalado e chegou tudo certo com o produto, tudo funcionando direito.
Top, arrived early OBG ..
produto veio com defeito mas o vendedor se prontificou a mandar outro
очки хорошие ребенку понравилось.
The remote is strange-in fact, all the buttons only adjust the volume, it is better to take without it
I received the product thanks to the store
дошло за неделю. трек отслеживался. упаковано в пупырку. без повреждений.
Excellent.
Просто отлично только пришли очки в действии не пробовал. Пришли за 13 дней в Геленджик просто бомба лучший продовец
Now i know where to find a online. thanks to the store!
Never arrived was refunded.
came in great condition and as picture, the shipping time was ok arrived as promised
The shipping process was longer than projected. The set comes with a remote which is huge plus. Appears to work well and was well packaged. These types of headsets work pretty well considering their limitations. Don't expect Oculus quality for the price. That would be ridiculous thinking and expectation. These are fun and you get your money's worth for cardboard type glasses and VR experience. The remote requires 2 AAA batteries which are not included so be sure to have some on hand. Other than the looming concern that I thought I wasn't going to receive, overall good buying experience.
Got fast. The goods are intact. No complaints.
ребенок даволен,как слон.спасибо,всем советую
джойстик не переключается на игровой режим
produto muito bom...veio rápido, só o controle que não presta...não compre com o controle
Perfect. It takes almost a month and a half to arrive.
Came packed in bubble with a plastic for each component, control N comes with battery, control uses 2pilha p Alito.
I came quickly. Assembled so-so. Lens retainer dangles. The focal length is more than the length to the smartphone and the picture is blurred
Для головы взрослого маловато, но в целом, Ок.
The store on the same day took the order. The parcel came quickly, less than a month by mist Express. Packed perfectly, the goods correspond to the description. Seller recommend 5 +
Shipping about a month to Izhevsk. the glasses are the same as the picture. I watched a couple of funny videos. Took the simplest for the first time. VIDEO Watch will go, games not all supports. Pressure on the nose is uncomfortable. And so you can take the norms. The child is happy.
Great product I was very happy with what came