Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came a whole, brought a courier, called on Friday said it would be 20 minutes but I did not work, agreed on Saturday from 10 to 13 brought at 10:15. Especially not checked only synchronized so like all the norms of the button are triggered
все работает без нареканий.доставка около 10 дней курьером до квартиры!!!
Chegou muito mais rápido que o preciso e funcionando normalmente.
Good packaging. Took the Seller 2 days to send the package out and the delivery took 18 days. Just tested it, it works fine.
llego rapido y se nota de muy buena calidad
Top quality for the price, I recommended 3 direct
Great!!!
отличное качество
All good and also came a little detail with the product, I can recommend it time I can't value it because it caught us through the covid so it I value as well still.
Very good product, arrived in 10 days, very fast and well packed!
Compliant, good purchase. To recommend.
Well pig key
It took only 1 week to come! Is so pretty but I got disappoint because it didn't came with the USB cable..... and I don't have anything that fits....
Спасибо
produto muito bom, chegou rápido, testa agora
Wow!! Envio pedido el 16 de Julio y recibido el 24 de Julio (a España). Viene protegido en una bolsa de aire para que no se golpee ni sufra durante el viaje. El mando es precioso, en mi caso blanco, funciona bien. Los joysticks estan bien, perfectos. No se mueven en absoluto y los botones no se quedan pillados ni hacen nada extraño. Ademas el vendedor ha incluido un soporte para el movil. Un detalle precioso por su parte. Por el precio que tiene merece la pena comprar aqui y a este vendedor. Funciona absolutamente igual que uno de Sony pero por mucho menos dinero. Ahora solo espero que aguante. El mando viene sin cable de carga pero es el que usa cualquier mando. Adjunto fotos.
Доехал быстро джойстик норм но не проверял
Доехал очень, очень, быстро еще не проверял
A good gamepad for its money, is defined as PS3 controller. Delivery more than a month. Packed well, there is no mini USB cable in the kit, but there is a stand for the phone)
Работает, всё круто. доставка очень быстрая 4 дня в Курскую область, курьером.
Connected to the PS3 immediately earned. Much easier than native. Thought no vibro. It turned out that there is. It's a good device. I put 5 stars
Джойстик работает хорошо, цвет соответствует. Продавец положил подставку для телефона. Я всем доволен.
All OK
Hyper fast delivery service IML Just 3 days before Vologda!
Everything is super!!!