Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Все работает
Все работает.
It came very quickly. Seems to be working. Time will show how long will work.
работает хорошо. доставка долгая
ok
gotta say it again best packaging for a controller and it looks beautiful and it's working I have 2 already
Very happy with the product. Its operation has not yet been tested, but it has arrived very quickly and in perfect condition, in fact, it came very well protected, in some kind of big float in case he got hit.
Perfect, good product for your price and fast shipping. 10/10
Ordered 19.06., and 23.06 they are in my hands. Both gamepad connected without problems
Excellent and thank you for the gift
It's the second, so far it works very well, delighted with the product.
Thank you for the gift !
Everything works, thank you very much!!!
Regarding other experiences, was very fast, the product describes the photos, I am very pleased, OBG.
ziet er goed uit maar kan nog niet testen ben nog aan het wachten op de kabel voor pc goed verpakt en snel bezorgd
very beutifull
всё работает, всё хорошо
Great item, everything works, delivery on time. To the PS3 the first time connects via the wire. Separate thanks for the small gift, stand for the phone, trivia, and nice))
Quality is good, everything works. The R2 and L2 buttons are very hard. Usb cable not included. Well packed.
Доставил курьер
Perfecto el envio y el producto!!
Cool joystick!!!! Advise!!! Then I'll order more
Snelle levering en werkt zoals het moet!
Genuine than lightness, genuine than is not included. Cheap necklaces if you think good reviews. Being connected with Bluetooth for PC.
Excellent product, I received it before the estimated time