Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Come quickly! Packed very neatly! Color Super! Work as original!
I arrive on Record Date 3 or 4 days and very happy and good quality in every aspect I e bought another one.
Everything's fine in three days!
Came in two weeks, checked it.
пришёл в Киев за 2 недели. работает все ок
Good Goods thank you
Excellent service, nice doing business
Days Korea operating well being
Everything ok
Ótimo
It works very well, the color corresponds to the shown in the photograph, it is good for its price. He arrived quickly and the store is very kind.
Good quality. Works.
Very well packaged and I arrive when I should arrive♥️
very fast shipping, thank you!
Product came very well packed. Fast delivery. Tested and properly operantes products. Very satisfied with the purchase.
Everything came in good condition! Thank you very much!!! + to this gift, phone stand. Very nice)!
I order the second controller. For the first time, the kit included a wire and pads on the stickers, and here the store put a stand for the phone, the sensitivity of joysticks is less than on the original, but for such a price it is worth taking, I advise
muy contento con la compra, este es mi segundo mando
I got this new replacement from Gizmo League for my old PS3 controller. It works on my PC too, what a bargain!
thank you
В Москву пришел за 5 дней, подключился без проблем, всё работает отлично.
Perfect controler for the ps3 same size and weight as the original and also connects to the ps3 in the original way (no dongles needed) perfect!
For your money, an excellent joystick. The delivery is long, but the Crown, what to take from it. Many thanks to the store for the small bonus in the form of a stand for the phone :)
Приобрел 2 геймпада. Доставка заняла 14 дней. Качество контроллеров очень хорошее, пластик и резина практически как на оригинале. В подарок положили подставку для телефона. Продавца рекомендую!
Привезли за три дня до королева. Все соответствует описанию. Качество хорошее. Raspberry схватила геймпад на лету.