Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For a long time the order went, it is clear-the pandemic. But everything came, I checked both joysticks, I work great!
Так ниче такой геймпад , стики правда всеровно фигня , в шутер нормально не поиграть , слишком большие холостые хода .Моторчик с вибрацией стоит 1шт , но 2й можно самому воткнуть .Стики заказал нормальные , буду перепаивать , всеровно дешевле чем оригинал выйдет.
Great !!!! Relly good controls!!!
works! bluetooth. looks great. came with free little gift which was nice. great tracking. great packaging.
Perfeito! Rápida entrega.
2 месяца очень долга.
Excellent quality control price, I only have to try it on the pc. Gift from the store. Missing usb key.
Parece tener buenas sensaciones,botones, jostick, algo más ligero que el modelo original. sería genial que se vendiera con el cable de carga en Pack por un poco más de dinero. Es igual que la foto Mas comentarios cuando lo pruebe
Control arrived very well packed, still need to test a little more but work perfectly to connect the PS3. Recommend.
отлично
It was more than a month before Moscow. While received the prefix broke. Check did not work (. The parcel is packed well. As a gift put a stand for the phone.
пришол все работает не хуже чем у арегинала ребенок доволин
muito bom, recomendo, show
The command goes perfect for this precious controller. It's aesthetically almost identical to the original, perfectly meets its function its good price at battery capacity. In conclusion, a very good product because there is no better quality for your price. Recommended 100% !!!!!!
На ПК плохо работает
Thank you very much the product came quickly and in Perfect condition, they work properly.
Сегодня получил и проверил. Всё работает.Продавцу спасибо и процветания.
It works perfect. I 'd like it sold with the cable. Since I almost shot my cable thinking I was bringing it. They're excellent. Thank you. 100% reliable.
Ordered not the first time, and again everything is on an excellent level .. the GamePad is convenient, good and working (without marriage, with working vibration in games) took it for PC, I connect through the wire (not included in the kit).. I was also pleased with the bonus in the form of a stand for the phone. I recommend the store
Very good. ...,........ ...De + .... ..
First connect through the wire, and then it ends itself
Llegó muy rápido y funcionan a la perfección, muy buena compra, Encargaré 2 más!!
Great product, very well packed recommend and arrived early thanks
Produto chegou em ótimo estado, vou fazer uso por uns dias para avaliar a qualidade !!!
Same as the detailed