Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
++++
Delivery is almost a month. Packed well. In the kit there was no wire for charging, for me it is not and important. Checked everything works. Many write lighter than the original, the vibration is weaker if I have not yet felt the difference. The build quality is super, the smell is not as strong as I thought. Definitely advise.
The goods reached quickly, tracked. 5 pieces came neatly packed in a box + bonus. Inside 1 vibro motor. Buttons are a little tight
не лучший вариант но как недорогой неплохой.
Good gamepad, on the computer works only with motioninjoy wires included no (
funciona como tem que funcionar
It's cool. The goods were about a month. I ordered two, right now there will be dances with a tambourine to tie them to the PC. My request was to put a black joystick, everything was clearly done. As a gift put a stand for the phone. Packing is good. Cable not included, keep in mind
Very good.
Was great amazing thanks!
Come with a small defect kneading, but loved the toast!
Gamepad top, for this price it is better not to find. Put buttons and battery from the original, it turned out beautifully) I will order a second.
Super fast arrived early is the product is very good
Très bien
good
Perfect. It works great and the color I love. Fast delivery in less than a week. Very happy.
Well received well packaged works perfectly well with ps3
I love it came well what I don't know how to connect to the computer hehe
It's all right. It works. Children are happy. Let's see how long it will last. Thanks for the gift. They didn't talk to the store. Sending and shipping are pretty fast.
Idem pour celle ci. Recue tres vite et bien emballer, elle fonctionne a merveille mais les stics analogiques sont trop sensible...
3-4 days from the date of order to receipt in Moscow. The cable works on Mac OS, works in RetroPie (except for two large buttons) on Bluetooth. The weight is very light, a little cheap plastic. I'm not sure he can vibrate
спасибо за быструю доставку, все работает отлично!
Excellent produit arrivé en 12jours super rapide
The order came, everything works. The only delivery was delayed, came later. But in general, the order is satisfied
Хороший гейпад. Я не жалуюсь я просто плачу, чаще всего под холодным душем.
For a long time the order went, it is clear-the pandemic. But everything came, I checked both joysticks, I work great!