Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent joystick for the money you pay! It works very well on pc and it doesnt rattle, the buttons and sticks are sturdy and put together very well. Very satisfied!
The pad is very good. Works perfectly with PS3. Extraordinary price quality ratio. Shipping very fast, in less than two weeks I got home. Very well wrapped and protected and gift a piñadilla, a kind of tab to support the mobile.
I give you a 5 but you have to try it is but it works well thank you and a warm greeting
Доставка в Волгоград 20 дней, упакованы идеально. Подключил по проводу, включил пс3-синхронизировались сразу. Полный заряд, блютуз работает. Спасибо продавцу.В подарок прислал подставку под телефон
For speed, wrapper and quality, 5 stars. Super happy with my purchase. Thank you. I love the color. It's perfect.
The package went for a month to Astrakhan. The joysticks came sowing, charged, the PS3 immediately saw them, everything works. For such a price everything is super. Thank you to the store.
Sat well packed. If it works should yet prove
de muy buena calidad.
very fast
Conforme à la description, se connecte très facilement à la PS3 et est parfaitement fonctionnelle (même si elle reste moins agréable à l'utilisation que les officielles, à ce prix là ce n'est absolument pas un problème). Les manettes étaient parfaitement emballées, cela fait plaisir de recevoir des produits bien protégés, merci pour votre sérieux.
Подключил к пк по блютуз,полёт нормальный) с блютуз 5,0 не смог подключить,сделал с 2,0 все заработало
Beautiful! I haven't tried it yet, but I trust it will work. It has the same charger as the originals.
Kind all day, in general, the joystick justifies its price, came for a month, the first tests showed good results. In general, the store and the goods are happy, if you want to better take it already more expensive, ah, yes, there is no vibration most likely there is no motor or it does not work, and so a normal joystick.
Very well done. Your money is worth it. The only negative is the lack of cable included, so stock it in advance :) in general, the store and I recommend
I received my order in good contion well packaged thank you!! an thanks for the gift the stand.
All Ok. i tested with a Raspberry Pi IV
Perfecto
I ordered two different designs, my kids loved it.
Wszystko ok. polecam. szybka dostawa.
Solo tardó 6 días en llegar. Parece que funciona correctamente. Es el segundo mando que compro al mismo vendedor. Lo recomiendo 100%
They feel good quality, so far everything perfect with the product, I am very happy, thank you.
Доставка быстрая. Дрибыл в указаное время. Хорошое качество. Рекомендую.
It works and connects perfectly
Izhevsk arrived in 38 days. Well packed, joysticks work, but hasn't played yet. Bonus stand for smartphone.
Excellent Thanks.