Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty, I get to Mexico sooner than expected. Very good quality, I recommend this store!
Wonderful
I'm late, but in good condition
10 days after the registration had to write to the store, and already a day later brought the courier to the House (Moscow). The lamp is good, works even from an external battery, which pleases. But here the color distorts, I apply a photo without a lamp and with it.
Super! I have the biggest size ordered and he is firmly and works Super! Really a recommended, there was also very quickly.
Excellent lamp
I'm super happy a great shopping. The only stick is that it always has to be plugged into the light, no battery. But I'm very happy about the purchase.
Very good!
Thank you to the store. Recommend it.
The lamp is very cool, both for selfies and for backlighting when working with the camera! Thank you to the store. It took a very long time in connection with quarantines.
PERFECT! height is correct, everything is ok, I was scared that it came broken, but it's okay. only shipping was lil bit longer. bit I recommend this product. thank you store
Everything came safe! thank you very much to the store. the tripod is supposed to be either on the ring or on the holder... what to do? do not want to spoil, but without it is not like...
с доставкой сплошное вранье. заказывал доставку с России, чтобы пришло быстрее, долго очень не было никаких движений по заказу, отправил запрос на отмену, продавец отказал и выслал трек, который вообще никак не дышал почти месяц, я уже попрощался с лампой и деньгами, потом внезапно в приложении почты появился новый трек, алилуйя месяца полтора спустя у меня лампа, которую я надеялся получить за две недели... сама лампа норм, немного неустойчива сама голова, но штатив крепкий и все функции работают. в моем варианте телефон к ней не приделать, держалка для телефона ставится только взамен самой лампы.
Excellent store! fast shipping, great quality. Will order again :)
I'm very glad to see you. Everything is very good, came fast!! The only thing I did not see that there is no remote for the selfie, but I will order extra! Thank you!!!
Very good quality only that it takes 3 months because of my country's customs.
Everything as described, ordered 1.6 that. Can be used as a light, and you can remove the lamp to put the body holder and exit the tripod with the remote control .. or selfie stick. The design is very light, on the street in the wind if it does not stand. It's cool, super.
The product arrived broken
The order went 32 days, and this with paid delivery, although the delivery time gave a maximum of 14 days. The meaning of delivery is paid now I do not see if it comes the same long.
Spasiboo
All OK within as
Is the best !!
Fast shipping
So the equipment matches, but the hilly jumps when you put the phone.
Order arrived intact and before delivery. Very happy with the order!