Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Games are basically normal but little pity that Ninja change memory card. Happy remembered with the wife's childhood.
Fast delivery good product content
Всё работает, отличная игрушка что бы вспомнить детство :)
Everything is super!! I will order also my nephew! )))
норм штука, є танки, брати маріо, більше нічого і не треба))
подключил с первого раза. некоторые игры тормозят. половина игр шлак полный. есть некоторые нормальные. заказ ждал месяц!! отправка была со склада в Москве. заказал 27 апреля, получил посылку только 2 июня. как то так
merci vendeur
Everything is fine
Пришла посылка довольно быстро, даже очень быстро, коробочка слегка мятая но внутри все цело и даже инструкция на русском языке есть, вечером будем пробовать
The order received in 9 days, everything works, thanks to the store
Everything is super, 500 + games. How Buto got back to detsvo!
Now I get to play back all my childhood games every single day, thanks a lot Gizmo League!
OK, thanks, everything works
ok
Muy bueno. Tardó en llegar pero viene en perfectas condiciones y funciona súper sencillo. Lo conectas a la TV y los mandos empiezan a parpadear y listo. Un 10.
The parcel arrived in Minsk region for more than 3 months it's good that it came... Everything is safe and sound. About working capacity I will check later and add a tip.
ty
Super!!!!
All as in the description! Fast delivery and everything works! Nostalgia))) ordered preschool children-appreciated, and adults are happy to play. Recommend the goods and store.
Пришел бракованным, воспользовался функцией бесплатного возврата, не просто разобраться))) вернул продавцу, деньги вернули. Доставка кстати не долгая.
Всё как в описании. Доволен заказом
I made the order in November, on Black Friday. It's been three months, the goods didn't come. Opened a dispute, extended protection, still did not come and tracking information was not the last 1,5 months. The store said the parcel was lost in the way. Opened the dispute, the seller confirmed the refund and .... oh miracle!!.... 3 days after that, the tracking information appeared that the parcel on the territory of the RB, at the airport in Minsk!!! There was hope. If it still comes, I will supplement the review...
In the Sverdlovsk region it turns out arrived in 6 days, but the track is not tracked. I didn't see a notice from the mail. And even opened a dispute, and only then I was told that the parcel was in the mail. The toy itself is funny, all as in the description, compact, convenient menu, visited in childhood))) take do not regret
Пришло во вскрытой упаковке, мятый, но это претензия к почте Россия, а товар хороший, все работает, спасибо продавцу! Всем советую!
As in childhood✌,... Came the parcel for 4 days, the range of work is maximum 4 meters!!!