Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered 10.02, received 14.03 in Hmao. Everything is as in the photo and in the description. It works. The volume corresponds in the description of characteristics. Read carefully!
Corresponds to the declared characteristics, looks great
2TB hard drive works well. Delivered super fast.
The capacity of HDD is showing around 300Go, less than the 320Go expected?
Delivery fast-less than 2 weeks to Volgograd. The quality is excellent. Works fine. Took the second one. Thank you very much to the store.
Phenomenal great for now works hope hard
Instead of declared 320 GB-in fact 298 GB.
All right and fast
It's fine. Delivery 2 weeks. Packed well.
very happy with this. i will order from this store again!
Hard drive came fast, everything works fine
Great drive. Has a slightly rough surface. There's a little smell. Free 297gb. The speed of saving on the empty disk was pleased. Thank you very much for the quality goods. Delivery to Vladimir region for 3.5 weeks.
Very fast delivery. Chose based on the feedback of buyers. Thank you for that. Very well packed. There's a cord. I took 1 GB. Then I'll add it. It's okay in the meantime.
Everything came in a box and a doll, SMS about delivery was. The store sent a very long order, probably associated with coronavirus, but came for 3 weeks to Ukraine. Took 320 GB capacity as declared by the seller somewhere 298 GB. The touch is very nice, the connector is true the cable is not quite ordinary, but checked from the usual yusb works
The drive is just super! The salesman! I put all my orders in one package. It came pretty fast.
Will try yet not know if works
Arrived perfect product. As description. Arrived fast enough. For more information and testing to see photos. Test performed with usb 2.0
For now it works fine, over a year or two, we shall see.
It looks beautiful!
Компактный, аккуратный, красивый. Быстрая отправка и доставка. Заказывал на 750 гигабайт, система видит как 700. Мне понравился.
써봐야겠습니다 ㅎㅎ
Súper Rápido, Comprare más en el Futuro, Excelente Producto. GRACIAS.
The product came with a little delay, in the description of 500 gigabytes and in fact 465, but in principle I liked, while satisfied, the time will show how much will last!
Fast shipping is beautiful I still don't take it
Beautiful, compact) I'm dovolna