Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Disc speed satisfied
Recommend
Product exactly as advertised. Came in a good packaging.
It's the second I ask, it goes great
Super
Great item!
The appearance quality is good. The surface of the hard disk is a nice silicone. On USB 3.0, its speed justifies. Came in an open box, without film, inside the broken plastic holder, fragments throughout the box. Cord and instruction attached. There were about 8 sorting centers in Russia, according to the tracking. Ordered 750gb in fact 698gb. Flashing work indicator.
Parfait !
LE 10 07 2020 Article reçu en bonne état produit comme description qualité parfaite . très satisfait merci vendeur vendeur recommander
Finally came my hard drive))) just on March 8)) funny, I'm happy) looks great) compact,) came with a volume of 698gb, no harm to work), thank you!
Диск работает. Товар доставлен очень быстро. Сервисом доволен. Продавцу спасибо. Рекомендую.
Работает. Приятный дизайн. Вход отличается, любой кабель не подойдёт. Быстрая доставка.
It works very well
Very satisfied with the product. Order arrived quickly. Thanks to the store⭐⭐⭐⭐⭐
The order came quite, in its time. Disk in working condition. I'm happy with the purchase.
Excellent hard disk, in comparison with other good speed, bright design, pleasant to the touch like rubberized plastic.
по факту 465 Гб вместо 500 Гб, доставка меньше 2-х недель, заказываем уже второй, первый почти три года в использовании постоянном- работает отлично.
Very beautiful external drive! The product is satisfied-2tb, everything as stated originally. As long as it works, I hope it will continue.
perfect!
This model is simply great, very powerful and funny original by its presentation a great thank you to you
Great drive. Volume as stated. Fast delivery, good packing. Track tracked. The design is simply lovely, the disc is very pleasant to the touch, the picture is bright. To the store Thank you!!!
Good purchase even fast delivery. 929gb, as expected.
Order 10/01 received on 06/03. Item received in good condition product as description perfect quality. This is my 2eme order. Very satisfied thank you store, seller recommend
Great and I arrive in very few days
Everything is fine