Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came whole, until Krasnoyarsk exactly 3 weeks, everything was tracked) Thank you very much, the store is satisfied) recommend))))
I'll check it out.
Order came to Slovakia after 3month...
Упаковка пришла немного помятая, но внутри все целое. В комплекте мешочек, инструкция, салфетка. Сделала несколько фото - все супер. Посылка ехала 3 недели в Запорожье
в почтомат пришло за 2 недели. фотоаппарат конечно не заменит. но фото чëткие. первое фото макро, второе обзорное с одного расстояние сделаны.
package arrived pretty fast and in good condition. Thank you very much!
Супер.
Камера отличная
Супер объективы! Ждала макро очень сильно! До Ярославля доставка составила 7 дней! Это супербыстрая доставка! Не ожидала, спасибо за быструю доставку и качественную доставку! Рекомендую 10/10
Did not understand until the difference
Очень быстрая доставка) фото шикарные))
The lens is excellent! Everything is whole and in excellent quality. The goods are satisfied. Definitely recommend.
Шикарная линза! Искала специально широкий угол, макро мне на фиг не нужно было. Так вот, изображение очень достойное, да, слегка мылит по краям, но очень слегка. В комплекте почти кожаный мешочек и тряпочка для протирки линзы. Накручивается и устанавливается легко.
The order took a month and 20 days. The order is very satisfied. To the phone with three cameras came up, attached to the middle camera .
29 days went to Moscow. The packaging all crumpled, but everything is in integrity. Inside an additional bag for the camera. The parcel was tracked and in general very satisfied)
Очень долго выбирала , т к брала не себе , а на работу. Очень крутая штука , очень удобная, весь комплект ( салфетка, все линзы, штука для крепления на телефон, штучка для закрытия объектива, и кожаная сумочка) очень хороший. Берите- не пожалеете.Пришла в Московскую область оооченб быстро
Очень быстрая доставка!
Everything is fine
Very cool photo does, look for yourself
It came quickly and qualitatively packed. Corresponds to the description. Recommend.
Everything is super. Lenses glass. Turn to the length of the clip-I have an old Samsung i9500 all went perfectly, and the fresher A30 length of the clip is not enough
For such a price
Excellent) a little kotsk was on plastic.
Все супер, очень нравится
Super thing. delivery to the Rostov region almost a month. The box is a little rude. all the whole.