Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The shipment was too fast to Toluca Mexico, bought it and September 2 and arrived on September 21. Very good packaging, arrived intact. The product matches the description, the topic to consider is that the volume button is physical (a lever is uploaded and lowered) and the microphone cable is a little long but you listen well at first sight.
Arrived very fast. Tested on mobile, Bass well balanced sound very cool… Highly
The product is as as advertised! Already tested it and working perfectly.
A great earphone, loved arrived in perfect condition well packed. More took a while to get, thanks anyway!
Very good, arrived fast and very beautiful. Well structured.
Have several of these are very good price
Got everything right as described in AD.
fone top, chegou rápido, vendedor nota 1000
Sent quickly, the package came opened, sealed with tape with red characters. I noticed only at home. Headphones in branded packaging. One box has a cellophane packing.
Great headphones, liked the sound of them!
Delivery in the specified period. Packing is standard. The box and accordingly the headphones did not suffer :) the headphones themselves look great! But since I ordered for a gift, I could not listen. But now I will definitely order more. Liked it.
Like All okay Very good
Very top, bought by recommendation of a friend, arrived in 20 days, insulate well, looks like the sound of some headset's. Come with 2 pairs rubber additional 1 prisilha and box.
Top!
Received a product before time, not taxed a selling is congratulations.
Very top, high volume, wonderful color simply PFT
Excellent phone, recommend too. Value, not have other equal.
It came very fast, aesthetically very nice, they have good sound, and they arrived well-packed, exc.
Very well made and built. Arrived with only 12 days after posting here in Olinda-pe-Br.
received on time
Mais detalhes no canal Importa Tudo
Headset excellent, exceeded my expectations.
Top recommend
Very good sound and really excellent
Exactly what is thinking, very good. Now will see his durability. Office of Brazil as always passing time deliveries of some goods and other very fast.