Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product
Fast shipping. Excellent quality. 12 out of 10
Normal, the courier came right to work
The mat was walking a little over a month. The mouse works Sharp, the mat is wide, the bottom is rubberized and textured anti-slip. Who needs a hard-is not suitable, for a smooth hard surface at the very moment. P.S. Coronavirus did not put D:
Norms, nothing more to say
As expected!
It's great! I'm happy with it! Thank you very much) recommend!!!
Good mat, good price, fast delivery to door
Good, quality mat. Thank you to the store. Came in integrity.
The mat is good, but unfortunately it came dirty. I certainly washed it, but still not nice. Quality norms.
Delivery from Russia but very fast. I didn't talk to the store.
superb quality! recommend this
Comfortable and excellent design
Thanks for the free shipping! Overall I really satisfied with this !
Good quality, fast delivery, recommend!
Great mat
I got this five weeks ago and at first I enjoyed it, but after only a few regretted for the money spent. For the cost I gave for this I can say the same quality I can buy in the nearest shop. This is unreasonable. Just not what I visualized it would be and very shabbily made compared to analogous things. Not that the quality is so inacceptable, but the thing is not worth itsmoney.
Mousepad seems good quality. For my taste it's a little thin and has waves from being rolled while shipping, but I guess it will flatten out my lying on the table for some time
Really good quality!
Very beautiful and pleasant to the touch mat. The Mouse on it can be said flies). I advise for purchase. It was long gone.
really fasg delivery (2weeks), awesome lifetime quality.
Very well built.
Gun mat Thank you, delivered by courier to the door
Gun mat Thank you, delivered by courier to the door
The rug unfortunately did not come. Fortunately, the store was very attentive and very quickly solved the situation. Despite the fact that the goods did not come because of the quarantine, the service of this seller was satisfied. I will order in the future again.