Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
totally rad
no reasons to be disappointed. is awesome!
even for a small budget is a well-reasoned, useful and pleasant buy. i wasn't disappointed, just the opposite
Ordered from the Russian Federation, everything corresponds to the description, delivered in 4 days to Rostov-on-Don. Very satisfied, I advise everyone. R. S. The smell of rubber is almost not felt.
Top
Super fast!! They have arrived in Spain in 14 days. The mat is fantastic. The mouse glides for it gently. I'm very happy with the purchase. Highly recommended this store.
my second purchase excellent product.
Delivery is fast, quality at altitude, thanks for the goods
The mat is good, I suggest
Works great with my teflon padded mouse. Fyi the edge of the mouse pad is very thick.
It's a miracle...!!! 15.02.2020 ordered, 21.02.2020 courier brought to the house. The quality of the product is excellent, all as stated in the description. Size as ordered: Red 30x80 cm. I definitely recommend to buy goods from this store...!!! Receive the seller and this store...!!! Admired...!!!
Great product. Comes wrapped, but with time, it is plain.
Came quickly, thin, but for this money is super. I do not know how the hand will feel when it is long to arrive on synthetics, let's see (consider this, when will buy)
Good mat for your money. The quality of sliding also depends on your mouse. It's great. I would like a lighter slide, but as if it was heavy in comparison with more expensive options. But in 1-2 days accustomed and now do not notice.
Livraison en 16 jours
Fast delivery and excellent quality. Absolutely satisfied with the product. Thank you so much. Will order more. I recommend the store.
the delivery was very fast, faster than expected, very good! Very pleased with the term!
Fast shipping, completely satisfied with the product. Advice to everybody!
Доставка быстрая. Товар отличный. Рекомендую)
All as in the description :) excellent
A good mat for such money, 30x60 is enough
Good mat, the smell was almost no, delivery from Russia to the Moscow region. In two days
Great quality product, recommend!
Delivery 2 weeks. The mat is great
Good quality mat, non-slip on the table