Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came in accordance with the description. It's been a long time. It is convenient to use
I didn't. I got the money back.
Perfect and fast, he arrived in 11 days in Spain. It goes very well on smartphone and tablet, for writing and for drawing app's. Very precise tip.
Product was severely delayed by closure of borders by pandemic. The store responsibly returned the money.
The stylus is good, my daughter liked-metal, увесиситый, draws well. Reached the order in 3 weeks-quickly enough to Perm. Order was tracked.
Handwritten thank good reviews. Black than Blue products more handwriting sense is good. Price contrast fairly good product.
Stylus working, as a gift store put the bracelet, very cute
reached my house in Sochi less than 2 weeks, stylus pen working well on my tablet. Seller recommend.
Ручка пришла меньше чем за месяц, качество на высоте, все как в описании, советую к покупке! ♡ Дополню отзыв через время как будет вести себя стилус
Всё как написано. Хорошо.
Посылка пришла быстро, отслеживалась. Покупаю уже не первый раз. Очень удобный стилус, 2 в 1. Рекомендую! :)
Five months waited and did not wait for the money to be returned
All right, thank you very much.
Thanks. Works ok. My son is happy. Product as described.
Nice....
Works well
Thank you very much to the store. The stylus is excellent, high quality. It'll be expensive. Her daughter is happy. We'll order another one. I suggest this prawder.
All OK
доставка долгая посылка не отслеживалась но стилус хороший, удобный, металлический
Alles Super
Well packaged goods, meet the description, fast delivery. It works normally with all my devices, it's still my second one, the red one was taken by my daughter;). I recommend the store :) Thanks.
Good
Many thanks to the store, the goods came quickly, the child is happy. There was also a small gift, very nice. Seller recommend.
Excellent on Samsung tablet and smartphone
The description is accurate. Delivery fast taking into account new year holidays. Everything came together, and also with the gift. Thank you so much to the store for the surprise. The stylus itself in the work is excellent, but to draw has not yet tried. The softness of the metal tip is very impressed, but when it is used it is better to glue the film. Seller recommend!