Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the ears sit very well. The volume is so-so. It is necessary to select the ear cups of the suitable diameter. The sound is medium, it happens much worse. If you do not play music, turn off the HD audio: SBC profile in the headphone settings. Charging built-in box-awesome convenient thing. And yes, the volume to adjust that did not work out. Pause, switch tracks, answer the call-work regularly.
I am satisfied with the quality but the delivery is really delayed
Шли долго, почти 50 дней. Все целое. По звуку пока не пробовал. Попробую дополню отзыв.
We walked for a long time, almost 50 days. The whole thing. I have not tried it yet. I'll try to add a review.
Works perfect with a nice sound. The volume is however not very high.
Для маленьких ушей. Грустно
boa construção, audio muito bom!
works good, easy to pair, holds nice in ear and doesn't fall out during training. recommended
no doubts, a great
Same as the picture, good quality, right size and very fast shipping
Доставка 50 дней!Наушники нормальные.
earphones reached me Libreville city 2 weeks, sound is clear and strong. Thank you store.
The headphones are great. the packaging is great.
Thank you store! The order is delivered in 10 days, the order is satisfied.)
great product
Headphones came in, it's always worth waiting when you know they'll arrive, very nice.
아주 좋습니다. 성능,가격 아주 맘에 들어요ㅎㅎ
very good
ok
quality product, I will buy this for my boyfriend next week. I recommend you.
Thanks store, item appears very solid. Now to put them to the test, I must say instructions are very clear to follow the set up.
good
Mega top rewarding
Pretty good , surprised it came so fast thx
Shipping fast so good cooking box also durable and glittered creates sound by Donna Summer standard case for charging indicator by eliminating charging immediately check, unable to give easy navigation the rest is given.