Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery. Very satisfied with the quality. Good sound and pairing and connecting is very simple. Doesn't fall out of ears when running. Thank you store, recommended!
I run every day This headset fits my ears. It does not come off even if I run. I can enjoy outdoor sports safely Because not only music but also the surrounding sounds can be heard. I was able to use it right away because it also came with instructions in my native language. It arrived two months after the order, but it was a very good product and It was worth the wait. Stay safe and healthy! Thank you.
Good but free shipping pretty long in season Covic
good product! sound is perfect! fit to ear and does not fall !
Excellent. 25 days to arrive and so far (1 month later goes very well)
very satisfied. fits perfectly in the ear. good sound quality. Original packaging. makes friends. can only recommend this product. long waiting for the delivery was worth it
Muito top, corri com ele e atendeu a todas as expectativas, podem comprar sem medo. @corredoresdepretope segue lá.
great product.
Bass is good! Recommend!
I did not expect it to be of good quality Thank you recommended store
Actually that's a good price for . Bought without hesitation
super
Be careful. I'll check it out, add the review.
Пришли наушники через почту. Судя по виду целые. Я сейчас на вахте, поэтому проверю их немного позже, вот тогда и дополню отзыв.
All OK
Delivery within the expected deadline
Super as in description
The goods and went longer than I waited, and I was waiting for somewhere 35 days The goods I received all is well, it remains only to check the goods .... All successful sales and purchases Shop advise!!!
Thank you very much. Health to your labor. Respect can be made for 30m distance of the same product.
Thank you
Super headset, hoped it would be a great sound, but did not expect it to be so good. Juicy bass, clear tall. Sit in the ear reliably and comfortably. I'm happy to buy. Recommend model and store for cooperation.
Отличные наушники. Аккумулятор держит очень хорошо. За 4 часа работы разрядились только на 30%. Сенсор работает. Рекомендую!
Good headphones, the sound is excellent. dovalna purchase.
Headphones liked. Made qualitatively. In the ears keep perfectly and do not fall out. For sports, what you need. Thank you.
Than the picture design terrific