Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Долго до Москвы шло, я не эксперт по звучанию , мне нормально для занятий, упаковано хорошо, я доволен
Good headphones!!! Sound good!! Thank you store!!!
Excellent quality! Everything works! Come for a month! Recommend!
Headphones are good. Neatly packed. The sound is very good, Bass is also good at max volume is not wheezing. Conversation with the interview is also good audibility at me and the subscriber
Нормальные, удобные звук хороший рекомендую!
overly excited about receiving it!
Excellent
брал для аудиокниг. работают отлично и гораздо лучше прежних. оставлю дополнительный отзыв после того, как перестанут работать (если его нет, значит работают).
The best I 've ever tasted for that price range really impressed me, the bass sounds great and isolates the outside sound well. If you're in doubt as it happened to me, I advise you to buy them.
Headphones are good but long shipping
Headphones are good but they are deaf but with the help of equalizer for TWS headphones sound chic (screenshot app attached), store sociable and responsible, seller recommend!
Earmuffs, look like a non-Earth chugu Chaga
I'm asking you! Yanah is super!
All works as it should, good guide included, I love it!
«Ускоренная доставка» хуйня полная – посылка ехала по железной дороге через Екатеринбург, просрав все сроки, в итоге 30 дней (обещали 22), за это -1. Хотел поставить 3, но наушники мне понравились. Коробка царская, сидят удобно, легкие, выглядят достойно, прием уверенный – могу отойти в них дальше, чем в любых других, которые имею. Из недостатков: базов никаких нет, немного поправляет эквалайзер, но за счет уменьшения общей громкости, не нашел как регулировать громкость, на футляре нет индикатора заряда даже светодиодного. В принципе, я доволен, пользуюсь неделю – замечаний по качеству нет.
Sporty and sound quality good figure pin type router easy dish ㅎ
makes a nice gift, glad i bought it
awesome . thank you!