Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it's great, the mouse is really nice. I'm happy with it
Пришло быстро. Клава два режима: свечение, и плавное затухание и возгорание. Буквы видно хорошо. Каркас клавы на троечку, нет жесткости. Ничего для игрового не заметил. Брал ради работы в темноте, вполне оправданный набор в цене.
Cool keyboard, comfortable mouse, the order is very satisfied! Shipping from Russia lightning! Recommend the product and store!
Seller Product as description
Envío muy rápido, buen producto. Recomiendo.
ОЧЕНЬ ХОРОШАЯ КЛАВИАТУРА И МЫШКЫ ЫЫЫЫЫ ПОКУПАЙТЕ ТУТ ЛГБТ ПОДСВЕТКА
It's just gorgeous! Ordered 19.04 delivered by courier 28.04 right to the apartment on the quality of claims no. The mouse is silent.
The quality of the keyboard-good, the mouse-reacts very quickly to everything, also very much liked the fact that the clicks on it-incredibly quiet. Does this bring some kind of calm? The keyboard shines brightly and also everything works without errors. Very happy with the purchase. 10/10
The keyboard and mouse are chic, and very comfortable, I liked it very much, ordered from Russia came less than a week, I recommend!)
Looks good, but It feels very light and also fragile. The plastic is cheap. If you accidentally drop it, it will most likely break. but if you take care of it it can last a long time, I think the price is worth it. I recommend this product and also to the store, this product has arrived super fast
I liked things I recommend. Let's see if there are brakes, then I will change the review.
Item never arrived but the store returned the money without any problems.
Delivery from ISK to ISK 3 days. It's not the first time. The set of their money is worth it. Zeian Channel
Keyboard class. Delivery days 15 to Vologda region. Tracked. It shines bright. The mouse was completely silent, at first it was even unusual. Seller thanks =)
Good product.
Tudo de acordo com o pedido
Good product and well protected
Keyboard with mouse comfortable, quiet. Sent store Fast, delivery also fast, but curve as Saber: ordered 21.06, 30.06 arrived in the city and disappeared until 06.07, 06.07 learned, that since evening 30.06 the parcel is waiting at the post office (the seller gave a new track).
To the Krasnoyarsk territory quite quickly, 2 weeks. Connected, everything works, my son likes. The mouse is silent, the keyboard is normal, the backlight works.
Everything is fine
Everything is fine, everything works.
Cool set for your price. The backlight is nice. Liked the presence of FN keys and functional buttons. Minus-incorrectly works simultaneously pressing keys, for example, WSA or WSD shortcuts do not work, in some games this is just the stand.
Satisfied
The item for your money is very excellent quality. My son liked it very much, fast delivery, the goods match the description, store and the goods recommend. Fast delivery, asked seller to pack in vacuum packaging, seller request fulfilled. The service of the store is very satisfied.!
The keyboard is bombly! Very good response, like the backlight very much. I advise you!