Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I arrive in perfect condition niun detail the mause is a wonder and techmud still arrive on the exact date
Very good keyboard and mouse. Recommend for purchase.
Клавиатура и мышка работает .Подсветку плохо видно из за солнца .Ехало долго и пришло по отдельности ,не понимаю в чем была проблема вместе упаковать ,но товар рекомендую .
Delivery 21 days. Everything works
все хорошо упаковано , работает, быстрая доставка. Рекомендую.
I didn't receive the package because of shipping company, the store replies to my message I advise you to deal with him I will buy again in the future.
ok todo bien
Ordered goods with delivery from Russia. to Syktyvkar delivery 9 days. The boxes are a little dirty, but at first glance, the goods are whole. Connected-everything glows and works to the touch of the mouse and claw buttons-pleasant. Seller 5 stars!
Brought on the third day. Shipping plus works. The quality is excellent, the backlight is comfortable. It's not the first time.
Everything is fine
Everything works, in excellent condition very much to like!
Excellent and multifunctional keyboard. As always, everything came in a notorious package, but it's already the fault of the mail. Shipped immediately after order. Delivery fast, delivered in 14 days.
All OK
Perfect, it seems very high quality
Great keyboard
The keyboard is very good for its price
It's good.
Good packed, but the box was hit. The mouse is ok,very ergonomic. The keyboard is bent at middle, like almost 1 cm, i know it's not the store fault,but is founctions is not affected.
Everything is normal, I'll check the answer
So far everything ok
The store sent for a long time, but the Mail quickly delivered. Everything works OK
The parcel arrived in Minsk region more than 2 months, but it is because of the situation of global... Everything is safe and safe, and working. He liked his nephew.
The delivery is very long, opened a dispute. the goods correspond to the description, the store began to communicate after opening a dispute. everything corresponds to the description.
Great keyboard and mouse, besides cost benefit!
Parfait