Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to Ukraine month and 10 days. works, glows as in the description. recommend
It's cool.
Товар отличного качества! Всем рекомендую данный девайс и продавца!
Thank you for your work! Seller and delivery service IML rahmet! A little bent out of the keyboard, a little dirty boxes, otherwise everything is fine, comfortable cool keyboard and mouse!
Great
Packed perfectly, everything is fine. thank you
Thank you.
Thank you. Everything works. Glows as it should. My daughter is happy. Now only the mat should be bought, or then the cursor is shaking a little and still the legs of the keyboard slip.
Came in a week
product delivered as described. Package was packed well and safety.
Клавиатура добротная, тихая. Мышка удобная, с кнопкой дабл-клика. Продавец быстро отправил заказ, все дошло где-то за неделю)
Everything finally came, bought 10.01.2020g took at the Post 12.03., all in integrity and safety! Seller recommend
Вроде все работает, мыш не слышно
Great keyboard and mouse for your money. Sent the next day, arrived in 5 days by courier personally in hand
Feels great, nice lighting!
100% I recommend, all in excellent condition totally new
Very fast delivery. I bought my son, he is happy. let's see how he will show in the future.
Beautiful, bright, convenient backlight turns off if not needed, the Mouse flashes in different colors, the mouse cable is longer than the claw. The Son is satisfied
The order reached in 12 days, a little bit of a note box was on the keyboard, but it did not hurt, the mouse glow nicely, the mouse is comfortable in the hand review is good, the keys on the clove are comfortable, the purchase is satisfied with the quality of the mouse and keyboard themselves at the height recommend to buy, the store is five
All norms, the mouse is really quiet, the Clava is a little quieter than the usual mechanics, if you need a silent one, this is not the option.
খুব ভাল লাগলো......।
came fast to israel thax
All Super
Thank you, everything is cool ....
As long as norms