Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality, fast delivery from Russia, recommend!!!
Delivered to Veliky Novgorod in 2 weeks from the date of payment. Convenient thing. Quick and easy pairing with Redmi 4X. Photos and videos are normally controlled from a distance of 5-7 meters, did not try further. Thank you!
This store was very kind and helpful. They answered back very quickly. And the quality of the product is way better than I expected.
Great tripod! The parcel came to Moscow for 3 days, courier to the house. The box is in good condition. Great price and quality.
Самая моя быстрая доставка с Алиэкспресс, всего 15 дней, да ещё и курьер привез домой! Штатив классный и качественный! Очень понравился. очень компактный в сложенном виде. Блютус настроился без проблем, все работает. Удобно, что кнопку можно вытащить. Для Редми Ноут 9 Про с его 6,67 дюймами подошел вполне. Удобно крепится как горизонтально, так и вертикально. Однозначно пять звезд за все! Рекомендую продавца!
The quality is good. Arrived from Russia to Belgorod in 5 days.
Reliable, strong selfie tripod! I advise you!
Like this stick, very long time delivery but all ok. Thanks store
Love it
Product that seems of good quality and conforms to the description reception a little faster than expected pairing the bluetooth remote control without worries with a Samsung S9 so very satisfied for the moment!
arrived on time, good packaging, everything fine with this purchase. couldn't test it yet, I will provide additional feedback I test it
Thank you to the store. Very fast delivery, packing is good, even boxes are in perfect condition.
very good steady selfie stick tripod, it's the best gift for my sister. Thank you store.
Monopod good, checked, everything works, thank you, delivery fast, I recommend
A wonderful tripod, copes with its task, the button with everything falls off, including honor, xiaomi and the sixth iPhone. Be careful and make an amendment to the phone dimensions-the foot of the clamp sometimes falls on the side buttons. Xiaomi on this background tried to turn off, the iPhone began to string the machine gun queue of the shots. Therefore, the phone in the fastener has to be shifted from the center, and therefore-the balance on the tripod requires more fine-tuning. The clamp itself is tight enough. Some questions arise, perhaps, to the screws, which are attached to the telescopic. Just in case-loosen before adjusting the angle. I was afraid that the legs are flimsy, and they cause fears, but while they keep (especially, if the metal telescopic additionally rests in the table-then everything is in general monolithic and almost does not swing). Brought in the Russian Federation quickly, passed incontactly, the factory box is sealed in a film. For 900 promotional rubles-excellent.
Great selfie stick! Delivery to Perm Territory 10 days from Russia. It stands steadily, the button connected quickly through the Bluetooth. The photo does with the time report. So much liked we will test!
Заказ в Литву пришёл через 3 недели. Всё работает прекрасно. Блютуз с телефоном установился.
Все супер
The product is as mentioned, recommended.
Good faster than another store here
A wonder!
Заказала второй такой же. Очень нравится