Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product arrived exactly as described in the store's info. I tested it in Discord, Zoom and Google Meet (in a Windows 10 Desktop PC), and it worked right away, no need for drivers or anything. The image quality is obviously not great, but keep in mind that for its price, it really delivers as well as a truly life saver in pandemic times where everything is remote. Besides, it comes with a built-in microphone that works well enough to help you out if you don't have any mic in hand. In summary, a cool product for it's price, definitely check it out.
The camera is good, it drove in Moscow IML for a week. The quality is not that 1080-720r would give the maximum, but is defined as 1080r. The picture when moving is lubricated, in electric lighting it is visible "ripples" a little. But I tested on the monitor 27 inches, 2 K resolution-there the defects of the picture are visible very much. It should be noted that, despite all the shortcomings, I was more than satisfied with the camera for such a price. There are two more points: On a frameless monitor a little overlap the picture in the place of fastening, mounting for monitors in the "pokatoy" rear wall does not fit-it is better to plant on a tripod.
Камера очень хорошая.
To Perm arrived earlier than indicated
Все соответствует описанию. На свои деньги качество норм.
The camera is just for such a price, it's better in all the defender from Citilink, the color scheme is just chic!
Camera Excellent
Simply spectacular, 1080p Real, wide angle in case you have the camera very close, built-in light that activates with a traser button (light a little annoying) I arrive in Spain in 5 days,
He was snuggled right away. Everything works. Thank you.
very fast shipping within 8 days. perfect sharp image. really nice webcam. good store
Beautiful, good product,
For Courier shipping 4 stars! Irons with IML as always do the brain