Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it! Thanks to the store for the gift button!
Great tripod. I ordered it with a Bluetooth module, at first I did not notice it in the package, but everything was found. I'm waiting for the moment to test, but at first glance everything is OK
Everything is fine
All right, alas.
Excellent article
I think it's okay.
The tripod is good value for money. It is flexible and versatile, adapts easily to any kind of terrain, trees and many other places. However, it contains some plastic parts, especially the suport (holder) is made of fragile plastic that shakes easily with the wind or if you are holding it with your hands. This is certainly the weak point of this product.
great tripod well worth getting
Very good!! Arrived before the day schedule! Indicate the store!
Very top tripod, I liked it too much.
Very correct. Clings to a tree, stable, holds the phone well, rotates in all directions as it should. Recommend for purchase! The remote control works well, 20 meters beret.
looks perfect, recommend, fast shipping
The product arrived approximately 20 days after purchase and you can say that it arrived in good condition I recommend if you are going to buy any product from this store is the second time I buy
Great tripod. It's flexible yet rigid. It was larger than I thought, and I'm glad I chose this product.
Excellent tripod, I advise everyone. Everything is kept without backlash
Head, pad and Holder are plastic. In general, it is relevant.
Looks good solid.
The goods was very quickly delivered and get to the pastureum-it's fast, easy and very convenient!!!
The price is cheap and the product is good.
I arrived in a very short time than expected, in excellent condition and real to the article on the page. Thank you
Great product, arrived super fast, extremely top, recommend, will not regret.
Top too good, exceeded my expectations.
Thank you
Excellent very fast and good product
Product exceeds expectations, very good, very good!