Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
VR helmet is great. The box is not honest. And as a gift put the keychain in general 5 stars!
Okay. Thank you
To Germany 1-1.5 months lasted
Very good quality very Thanks
This store is awesome. you won't find brand new anywhere else for such a modest price, I guess.
Points came whole all super purchase satisfied with me 25 years: D
Получил. доставка долгая 50 дней
And apparently good! Not came the QR code for setup
Everything is super!!!
The most important thing is to correctly adjust the smartphone! from the remote only a little bit of it can be except that the volume to adjust
Water's fine. Packing in mattress air. Dress not want))))
Everything matches the description. What he wanted, he got it. Helmet comfortable. Whoever's in the light, put a soft lining back. That's what I did. Happy with the goods. Seller 5 stars. Shipping Ooo very long, but it is on our customs frosted parcel. I had to extend the protection.
Несмотря на ситуацию с вирусом, я был очень удивлён, как быстро пришёл заказ. Хорошая упаковка и очки сами по себе очень хороши. Это не первая ВР гарнитура, которую я покупал здесь, но она остаётся лучшей за свои деньги. Огромное спасибо продавцу! Thanks a ton to the store as this vr headset arrived too quickly, maybe even faster then it was before the pandemic situation happened. The goggles are great!
R e k o m e n u yu!!!
Good quality of , i'm impressed
ok
Very well built, am very satisfied
All working.
The order reached quickly, by the courier service. The glasses are good, the lenses are adjustable, the son is satisfied.
Excellent experience Real took a little time but worth
Hi there. The goods came quickly, everything corresponds to the description, however, when receiving a receipt about the arrival of the goods, I have not yet received the goods on the mail, and the site was was But all the norms, the glasses are super, the child is happy!
Ok !
Delivery by transport company to doors-7 days. VR itself is made quite qualitatively, but I could not adjust the sharpness as if there are not enough adjustments. Although vision is only 1.5. For normal viewing, you need a good phone with high resolution, otherwise the image will be lubricated (pixels are visible). Be sure to need a remote in the kit or have to pull it out each time press the Menu icons and insert again. Read in the reviews that for normal adjustments for the eyes, you need to attach the phone in a centimeter from the projection window.
جيد جدا الشحن سريع
Arrived less d a month… Recommend vendendor very fast well packed