Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good joystick, sticks are a little hard, feedback works well
По сравнению с оригиналом не очень.
Fast delivery-25 days to Novosibirsk. Broken plastic crap in the delivery process, the work is not affected. The rest is fine.
nice product. seems sturdy enough. all buttons working, kids played for a few hours and working well. fast shipping and well packaged
Shipment in 2 months, the product is arrived intact and packed very well. For now seems to work.
Quite similar to the original but not with the same precision in the joystick. Still, very happy with the purchase as they work well.
Perfecto! Tardo menos de 10 días en llegar a España. Funciona perfectamente. Recomendable 100%
все работает, цена качество
Рекомендую продавца, геймпады приходят надежно упакованными. (В отличие от некоторых других недобросовестных, когда получаешь уже одни запчасти)
My God, what am I delighted about!) found in the closures a second curl, one joystick did not work, the second sucks. Tried to order here. And everything is wonderful! First, they are such beautiful pancakes: 3 second, they work great. Checked on the game where it was necessary to actively use sticks, twist, rotate-everything is fine, both sticks are correct. Also checked in the race together, both joystick work together, all the buttons are ok like even doual shock is. It was difficult to understand for sure, but if what, supplement the review reached in two weeks, were perfectly packed in defense
굳 만족 또 구매하겠음
Decided the console at once, without dancing with buns. It works without ruins, there is vibration. Looks cute, to the touch better than expected. I thought the plastic would be very cheap, but I was wrong. With the original, of course, do not compare, but for such a price the controller is gorgeous.
Everything works good quality I am satisfied
The order came quickly, the GamePad works fine, I advise
It works perfectly. The cable is somewhat short, but fully functional.
Very good, just unpacked, still not tested. When the pad in the hand takes it comes from feeling not to the original Sony pad zoom
The way you see it, perfect for the console
Arrived after 2 months. Controller with very good build quality but arrived with the defective L1 button, but I easily fixed it. Good touch sensitivity of the buttons. It works very well.
Ha venido de una pieza y funcionan todos los botones a la perfección. Envió a España en 9 días!
Ha venido de una pieza y funcionan todos los botones a la perfección. Envió a España en 9 días!
Well, the quality of plastic is so-so, the buttons are pressed well, the stickers are normal, depressing only the appearance, it is clear from the quality of plastic that this is a fake, in general, I did not expect the original, so it will.
The goods came quickly. And whole.
Джойстики доставлены быстро, все работает. Спасибо
Пришло быстро, запах пластика присутствует. Легче оригинала. Но и так пойдёт, работу джойстика проверю и дополню
Function e perfectly