Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good!!
Sounds great.
Thanks
Good product, it disconnects a lot but in general it goes well
Cool 10 out of 10 arrived much earlier than indicated store One hundred percent recommended, now I will try it
Nothing wrong with it, and for the price a good sound. Within 6 days I had him within
Awwesome sound. The earphones work well with great bass for outdoor activities such as running and cycling, since you can still hear properly around you.
Let's see, they sound good, and wait how long the charge lasts. To try them!!
Arrived well packed and original product seal buy without fear.
Good device, fine as described and works perfectly. Very happy with it. Good supplier.
Quite comfortable, they are almost not noticeable and it works perfectly even in the shower. Good sound transmission, I was skeptical but no, it works well
I'm in love with my bone conduction handset, I even bought the white one too. Clear sound, it even has bass. Very good sound fidelity.
Very good product arrived everything right working perfectly recommend
Very good product recommend, everything arrived right, very attentive store
quite good headphones, but the app for controlling the headphones is missing, which was declared in the manuals
Excellent phone, it fulfills well with the proposal. Fits right in the ear and has a good sound, I will be able to make my pedals more peaceful and safe. Congratulations to the store for speed, arrived on reef in 16 days.
headphones are pretty good, sound good and microphone works good too. Good battery life.
The sound is normal, you can hear a little from the speakers when the headphones are removed. Comfortable, do not press anywhere, over time you generally forget that they are worn.
Good product, arrived before the date, I recommend the store
Great Product, Description beats perfectly... I loved
Is in a trial period, so far very good
Love this sound is great and phone calls are clear
Fast postage to NZ. Fits well over ears. Not great in noisy environments but otherwise great if you have ears that don’t fit buds
Exactly as described. Great value.
These X3 Pro sound great, excellent product, comfortable. Gizmo League is great!