Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came in 16 days, so far the sound has not checked, and so the purchase is happy
Заказывал микрофон он был неисправен, но продавец решил проблему, отдав мне деньги обратно! Услуга очень хорошая, я думал все останусь ни с чем, но нет, продавец был вежливый и порядочный. Я ему доказал, отправив фотографии и видео с микрофоном и он мне поверил.Если хотите заказать микрофон заказывайте, вас не оставят в обиде!!!!!
He arrived in Rostov-on-Don in two days. Everything is high
The product is original, very good condition but I haven't tried it yet. The store is very friendly. But the shipping took a little longer. It is almost a month for the product arrived. But overall, it's very recommended! Thanks
микрофон отличный! пришел без сколов
Too good product VDD
The sound quality, sincerely best investment. Out to u hear this recording without any delay in voice. Very good! Arrived in 16 days. Loved❤
Took over 2 months to arrive, but am satisfied by product quality!
O produto é ótimo. Chegou muito bem embalado sem nenhum dano.
Very good product enjoyed great quality
Everything is ok. Thanks.
Ótimo produto, capta o som perfeitamente e achei genial ter uma saída p2 no próprio microfone de retorno. Super recomendo
Took too, but arrived, obgd SZ
Отличный микрофон
Produto chegou em perfeito estado, dentro do prazo e conforme a descrição.
Excellent Product
В Ярославскую область товар пришел очень быстро, за 6 дней. Прослеживался по трекеру. Посылка упакована аккуратно, внутри есть пупырчатая пленка (от ударов). Сама коробка под микрофон без каких-либо повреждений. На коробке нет никаких следов/вмятин. Всё выглядит аккуратно и добротно. Все комплектующие на месте без каких-либо дефектов. Подставка под микрофон очень увесистая, микрофон стоит на столе уверенно. Качество звука успел проверить - очень хорошее. Для озвучки/стримов и посиделок в дискорде или иных приложения - хватит за глаза. Выбором остался доволен. Продавца могу смело рекомендовать.
Worth its money, packed very carefully.
Great! Excellent quality recording. And the internal sound card it is excellent quality. Very satisfied.
The goods came all conform to the description
All class is true a couple of dents
I took my son, he is very pleased. Everything works.
na boa..entrega mais que perfeita,10dias corridos para Maringá pr,o Mic e ótimo pode comprar sem dúvida,peguei o 670 pelo fato de depois se quiser trocar o cabo seja mais fácil,já que o 669 não dá pra fazer isso.estava entre ele e o k690,mas vi que fiz a escolha certa,pelo cxb,podem comprar a medo :))
Product arrived before the expected! High quality! Opened and like the results! Super recommend!!
Microphone as described. The audio is great for meeting meet, zoom.