Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came, everything is super, it works, I liked it very much
The order came very quickly, even earlier than planned. The parcel is securely packed in a navel. The fabric is pleasant, the headphones are discharged. Seller recommend.
Convenient, excellent sound.
Good sound, comfortable wear. Fast shipment. Thx store!
A good thing but the size is small, I hope it will stretch.
Very comfortable and good sound
5 stars so far , I haven't tried to talk on the phone but it's great for what's made for ... and delivery was fast
great
They arrived happy they listen super well
I wish I could give 10 stars. Excellent product. The sound is amazing. It will blow your mind. 100% recommended.
Delivery fast. Product came well packed. Tested and delivers what it promises now only need see the battery life.
very good headphones
Excellent!
It's the second order I make and very satisfied with the product and store. I recommend it
From the headphones I'm delighted! The sound is loud and clear, the cuff itself is made of pleasant material sits well on the head, I advise who wants to buy headphones for the night on charging will write down later as. Delivery to Moscow-Lightning
'M loving :) Bought and 12 days.
Fast delivery. Happy with it. Working perfectly. Sits comfortably.
Very satisfied. Quite comfortable and the sound is very good. Will buy more 1 unit to give away
The store provides good service to me and answered all my questions thoroughly. My headband then arrived with good packaging, so it was all a good experience with Gizmo League!
arrivé rapidement, en bon état, fonctionne bien après la première charge. j'adore en commande un pour mon fils. convient pour les marches à l'extérieur en hiver froid et pour dormir
looks good, but Still need to test IT...
Very good, they work super good, the fabric is soft and very comfortable. I recommend
Everything OK
As shown and works excellent recommended
The sound is quite decent and comfortable wearing headband for sleeping. Overall, value for money, good. Happy.