Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect design around my forehead, certainly not too tight for our ears! Thanks seller so much!
Very good the store and I arrive fast, the product is good sounds good this to my liking
Good product works perfect
As I expected. Recommend!
Very good product, has excellent sound but for the day to day work. Best value. Super fast. Not taxed.
I got here fast, I tried them, very good, I loved it.
great item. works great and volume is perfect to relax to.
I like the product very much, it doesn't squeeze, the sound is acceptable, it's comfortable, it came very soon
fantastic
Fajne, szybka dostawa do paczkomatu, zgodne z opisem.
The fabric is comfortable a little big but nothing that bother me… the sound found powerful now test the evening.
Great qaulity
Arrived fast, no defects. Satisfied!!!! Thank you
Excellent product indeed with good packaging. It works better than I thought, so I highly recommended it to everyone here!
Good sound, comfortable
Comfortable, it meets its function. They listen very well. The fabric doesn't yield much, it's neoprene type.
I have not yet checked, otherwise everything is wonderful, I recommend!
Very fast delivery! Not even a whole month. The product itself is amazing too. Very worth for the money, I honestly didn't expect it would be this good
Super comfortable, good sound and good battery. Quite happy with the product.
Works well. Quickly linked with note20ultra. Super fast bringing.
good one
I found the perfect headband for jogging now with amazing headphones by the sides of my ears! How amazing this is because I have never seen anything like this, keep it up Gizmo League!
Comfortable to exercise while listening to spotify
Great!!! Works. Convenient.
Exactly as described. Very good. Honest store. Fast shipping.