Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
value for money
He sent fast to Chile. I really liked the product, the fabric is very soft. While audio is not the best, I am very happy with my purchase.
Perfect, produces a good sound and also protects from the cold
2.1.i've ordered and came 9.2.2021,same as seen on a picture,thank you..
Thank you very much for the parcel, it is very convenient to dress and listen. Nothing presses, great thing
It is good for sleeping:) It arrived very fast
Second time I buy the store all right. It came by the shipping method requested. I will definitely buy again
It's the second time I buy from the store, everything comes well, fast and for the requested shipment. I'll buy again
Equal to the photo and description, works well and has good sound. I'm fast, a little before 3 weeks.
Everything is very well done.
perfectttt love it very much
Came in one week like woow sounds really good didnt expect that .
People that lindooo loved Arrived very quickly
Пришла за 2 недели. Качество хорошее. Никаких запахов и торчащих ниток. Включил шум дождя и спал как младенец. Рекомендую.
I'm beyond super happy even if it took a while for it to arrive but it's worth it! The sound is so amazing from both sides that you will never regret buying!
hermoso, hermoso, hermoso, hermoso
The product is good, not too tight. Seller is the best!
the headphone is nice and it works good.
muy bueno y como para dormi ahora hago mis meditaciones sin que me molesten
Super bandage plays perfectly!
Cheap yet good product. Fast shipping derm for four. Several utilized as high product.
Very practical
I arrive in estimated time, I have pro and against #- pro is heard with sharpness and very practical-#-against tape is very fair should have sizes for head lengths as it is very fair and seam where there are the headphones don't square with the ears but they can move
Everything is perfect. Exact product to description. Fast shipping. Seller fully recommended. I 'd make a purchase with him again.
Se escuchan bien estupendos para poner música y dormir son cómodos