Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Okay.
In a couple of weeks came to Moscow, all the rules work
esta bastante bien para el precio.
buen producto igual como en la foto. se escucha bajo pero está bien muy bueno y recomendable
Very good, the sound is good, better than I imagined
Audio is the best, I recommend!!!
All OK. Excellent product. Arrived very quickly. Like this kind of sleep is very comfortable.
The product is very good with excellent sound.
Product same as pictures, arrived in 2 weeks exactly. The sound exceeded my expectations, good workmanship and very comfortable to wear lying in bed. Recommend.
Looks the same as the image
I love it. the shipping was fast.
The sound quality is excellent, I love it. Frankly, I would not have believed it so much at first but please do not hesitate to buy now! The headband material is very pleasant to the touch and adaptable around all different sizes of foreheads. Well done, Gizmo League!
Very good, delivery Fast finished product and working perfectly…
I am very happy with my purchase!
Thank you excellent product. So I will place a new order soon to take 2 others
Excellent product, arrived in 2 weeks and happy.
Good headphones, do not press on the ears, the sound is surprisingly good.
And a great product. And comfortable, is the sound and very good
Works very well, very satisfied!! Conform to the description
Arrived fast, excellent product, loved.
nice product ... sound is good... quick delivery
fonctionne parfaitement livraison rapide
My rescue for sleep with a noisy hostel thank you very much delivery very fast came fully charged very loud works and most importantly it is convenient to sleep thanks very much!
Perfect design around my forehead, certainly not too tight for our ears! Thanks seller so much!
Very good the store and I arrive fast, the product is good sounds good this to my liking