Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gizmo League (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping, the headphones is CLASS THE Price unbeatable.
X4 is great value for money, thanks Gizmo seller!
My black X4 works really well, ideal choice for gym! Gizmo recommends this for me!
I tried them X4, very comfortable and they work properly as described. Fast shipping by Gizmo League too!
Earphone according to the description. Delivery timely. Somehow Good.
As it is by air conduction, very noisy places get in the way of listening. And the phone bothers a little in some head movements
Great quality with even greater bass.
Great, easy to put on, battery lasts and clean are not hot
Very good. I managed to stay up to 30 MTS away. Super durable battery. I take a call perfectly. On-time delivery. I loved it. Thank you. Thank you.
They are more than just good, my X4 is the BEST bluetooth headphones so far! Gizmo Gizmo Gizmo, thanks!
These X4 arrived early from Gizmo League and they are in good condition, I love it very much!
Absolutely recommended to active gym users. I always use my X5 for jogging, dipping in pools! Thanks Gizmo!
Great product, fast delivery.
Excellent receiver!!! Light, well finished and with a very good sound, I was surprised by this handset. Highly recommend the product and store.
Original 100% product
Fast shipping, great product!!!
Headphones OK, comfortable to run, do not break the call, play enough in my judgment. I recommend.
Fast shipment with great product, thank you.
It works perfectly just the way it is, I recommend this X5 to all swimmers, runners! reached Paris within 2 weeks, Gizmo is superb!
Sound is good Not too loud at highest volume Person next to you can only hear if you are really close
It is good to wear on fast delivery. It comes like a charging terminal. There is no Korean instruction manual.
works fantastic
The same product specified from the ad Arrived fast Tested and working well
I really liked the handset, all according to the announcement. I recommend it.
Looks like the picture